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  • Thread Starter CdeQuincey

    (@cdequincey)

    H t-p

    Many thanks for your quick reply . . . see below for my responses (in red)

    I changed the theme (from “Cold” to “Agama”) to see if that might help. No.

    Have you tried:
    Flushing any caching plugins [I cleared my browser cache (Safari & Chrome)]

    Not just your browser, but any op cache or content network cache as well such as Cloudflare. [I have no idea what “Cloudflare” is. I don’t know how to clear other caches, including plugins.]

    If your host provider has a “Purge Varnish” option or if you can ask your provider to flush memcache on your server. [what might be the consequences of “flushing” using “Purge Varnish”?] If you are using SiteLock, manage your caching there. [Not using Sitelock (what is that?)]

    – switching to the unedited default Theme (Twenty Sixteen.) for a moment using the WP dashboard to rule out any theme-specific issue (theme functions can interfere like plugins). [Yes, I tried many different themes, including Twenty Sixteen, but the same problem occurs no matter which theme I activate.]

    deactivating ALL plugins temporarily to see if this resolves the problem (plugin functions can interfere). [Deactivating all plugins doesn’t make any difference. The problem persists.] If this works, re-activate them individually (one-by-one) to find the problematic plugin(s).

    – MANUALLY updating. Download a fresh copy of the WordPress .zip file to your computer, unzip it, and use that to copy up all files and folders [how do I “copy up” all my files and folders? I’m not sure I even know what that means.] EXCEPT the wp-config.php file and the /wp-content/ directory. You may need to delete the old wp-admin and wp-includes folders and files on your server before uploading the new ones. Please read the Manual Update directions first. [That seems VERY complicated and risky.

    – Backup: If you haven’t already done, always backup everything (including your database) before doing any actions, just in case something really goes wrong. You can never have enough backups! [I’m manually copying and pasting into folders all the content from all the pages on my site, so If needed at least I’ll have the content to repost when/if I get this resolved. So, if deactivating the plugins doesn’t help, what other options do I have?

    Again: Many thanks for your input.

    Hello WP World . . .

    Will someone please tell me how to create a new post/query on WP Forum?

    I have now spent all day trying to find a way to post a question on this WP forum (why is it so difficult to even post a question on this forum?!).

    The only “solution” I have found after many hours has been to find a query with a space to reply (this message here).

    I’ve been using WP for many years now, and went to update my site a week or so ago and ever since the entire site has stopped working. Here are some of the major issues:

    1. My original Homepage has vanished! Gone. Not a trace of it anywhere.

    2. So I created a new “homepage” from one of my other pages.

    3. However, it, too, has all kinds of problems, including not accepting any changes I make.

    4. The only page that now shows up has nothing but a bunch of topic words (I used for menu items) splashed all over the so-called “homepage.” The words look like live links, but nothing happens when clicked.

    5. I changed the theme to see if that might help. No. Exactly the same problem occurs.

    6. Nowhere could I find any help or support from WP for these issues. As I said, I COULDN’T EVEN FIND A PLACE IN THE SUPPORT FORUM TO POST THIS QUERY/PLEA FOR HELP.

    7. WHY DOESN’T WP MAKE IT EASY TO CREATE A NEW POST/QUESTION?

    8. Why doesn’t WP provide phone support so users can talk directly to a human and get issues like this resolved relatively quickly — instead of spending days/weeks trying to find solutions online?

    I think I remember seeing somewhere not to include the URL for problem sites — but that’s the only way for people to actually see what the problem is. So I’m including a link to my site: ChristiandeQuincey.com

    Hey Sally: You need to learn the difference between “then” and “than” (it’s simple basic English!). You wrote “. . . more bigger THEN before.” Should be “. . . bigger THAN before.”

    Also, “more bigger” is wrong. Should be either “more big” or simply “bigger.” Where did you learn English?

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