cbeckley

Nevermind, I found it was the .container class that limited the width.

Ah yes! It was set to default, which is supposed to be to display them, but I switched it to ‘yes’ and it works now. Not sure how I missed that before. Thanks!

• This reply was modified 7 years, 1 month ago by cbeckley.

Hi @magictheme,
Since installing the newest version 2.4.5 of the OneTone theme, along with the newest version of WP 4.9.2 with the OneTone Companion plugin active and clearing all of my browser’s cache, I am unable to access the customize menu. It starts to load, then times out with the “Aw, Snap! Something went wrong while displaying this webpage” message in Chrome. However, I am able to load the customize menu in Edge, which is a fine work around for now, but it worries me that something may be unstable with this theme and I prefer to use Chrome.

I understand that this is a free theme and that you aren’t obligated to look into every issue and I could potentially move to a different theme, but I spent a lot of time customizing this for my client and they really like the way it turned out. Is it possible to look into this please? Thanks!

I am also having this very same issue. I just updated the theme and the header image will not display. Please help asap! It works now. I don’t know what happened or what changed.

• This reply was modified 8 years, 1 month ago by cbeckley.

Thanks for getting back to me.
I am switching from Membership in one domain to Membership 2 on another with no users yet.

I understand that I can add Members to membership levels in bulk, but what about the recurring dates? Is that only in the system for reference? Since they are using a PayPal onetime purchase or PayPal subscription, then does it really matter what Membership 2 says is the expiration date since PayPal will handle that?

Also, since I am adding these users to the new domain without transferring their former passwords, do I just need to prompt each user to update their password on their first visit to the new domain or is there a more graceful way of handling that?

Thanks!

Hi Nastia,
Thanks for your help!
I downloaded that file and replaced it, so I am able to export the .json file now, but that file doesn’t seem to do me much good. It would take me longer to try set up the data that I want to import into this format then it would for me to just add the members one at a time manually.

Trying to use that csv plugin you suggested and it only wants to match the standard wp user fields and not any of the membership ones that I need. The csv file that I have is a list of members from another domain that was using the original membership plugin, so I need all of that data.

The test .json file that I converted from a csv file still gives me the error, “No valid export file uploaded, please try again.” When I compare it to the exported .json file, it seems like it’s in the same format, although the data is different. Mine includes expiration dates. Since it doesn’t look like I can attach a file here, I have uploaded it here for you to see and possibly test with (this is just a test file with no real data).

https://drive.google.com/file/d/0B0r4fLbrOYWWTkZFd3dIUG1OX3M/view?usp=sharing

Thanks!