cbe

PS: I re-send the emails individually from the same email address, and it worked perfectly.

Hello Guanyixi,

Yes the problem is solved. You need to finalize the first newsletter and you will have the option to change the sender’s information. Let me know if it worked for you.

Best,

Carole

Thanks a lot @lorro! There was a conflit with another plugin. Works great now!
Best regards,
Carole

Hello Tarun,

Yes, I also checked the advanced setting. Same here.

I am also not using a 3rd party provider. What is even more weird, is that the email address that sends the message does not exist: it is [email protected]. My regular address is [email protected]. I had to create this address, just in case some people reply to the newsletter. Not very convenient!

Thanks anyway for your ideas!

Best regards,

Carole

Dear Tarun,

Thanks for your message.

Indeed, I added my company name + email address in the 2 blank boxes that you have mentioned.

But I have no idea why none of this appears when the email is sent and also how my first name is indicated instead (I don’t remember putting my name anywhere in Mailpoet settings). I imagine that there is another app that is overwriting Mailpoet’s settings, but I don’t know how to solve this.

Any idea is welcome!

Best regards,

Carole

Is it possible to update a child theme?
Thanks

Thank you for your response. I cannot find the typography setting. It is only available in the paid version?
Thanks

I tried to create another child theme and it was working fine before I copied the links you gave me. Do you think there could be a problem in one of the links?

Thank you. Could you please tell me how to correct this?
Thank you so much for your support.
Best

Thanks!

I posted the website on line so that you can have a look

Hello
I followed all instructions but now the site has more problems than before: https://formationsdh.org/ Could you please tell me what I am doing wrong?
Thanks a lot
Carole

(I copied the code as you said, but the theme was not working anymore. syntax error)

Thank you!
Should I copy the code that you gave anywhere in the files or is there a special place where I should put it?
Thanks
Carole

Thanks Jeremy. I deleted the jetpack plugin folder, but now I have another error message:
Parse error: syntax error, unexpected end of file in /home/u950767551/public_html/wp-includes/link-template.php on line 2058

I am not sure anymore that it is related to jetpack though. What do you think?

Best,

Carole