catherinelloydevans

Yaaay!

It’s worked. I deactivated everything – no change.
Deleted Styles and re-installed and now it’s working – I was pretty surprised it’s retained the settings too – thought I’d have another 2 hours of configuring colours and fonts!

I took a screenshot of an error message about the modern antiqua font style that came up during installation (sorry, thought there was a screenshot function on threads but I can’t see it and have now gone past that page so can’t copy and paste – can keep it on file and send to you if you wanted to see it.)

Thanks for your help!

Ok, mysterious!

Just deleted W3 Total Cache but no change ;-(

Ok, thanks, Dimitri, I really appreciate your taking the time to help with this.

I’ll give it a go! I can always make a note of the Ninja settings just in case it gets lost.

I noticed I think that Styles hasn’t been tested with WordPress 4.0, maybe there’s a bug in there somewhere!

Will keep you posted x

Thanks dimitri – its https://www.dukeswinebar.co.uk, I’ll go in and change remove the Under Construction constraint.

It’s very early stages and was going fine – hard to recollect exactly what I was doing prior to Customise not working, but I don’t think I’d made any changes to any plugins. The most recent edits/configs I’d done were with myCustomCSS and Ninja Forms.

Interestingly, I just had another site go drastically wrong, it was generating this on the URL and dashboard login:

Fatal error: Cannot redeclare class Jetpack_Carousel in /home/louisesf/public_html/wp-content/plugins/jetpack/modules/carousel/jetpack-carousel.php on line 17

I fixed it by deleting the Jetpack files from the filemanager in the cPanel.

I wondered if this was also behind the problem with Customise in my dukeswinebar site and deleted it too, but to no avail.

It would be great if you could take a look at it for me – I’m afraid my coding skills don’t stretch to spotting errors!

Also thought you might value a list of the plugins, which are:
Akismet
Google Analytics
Google XML Sitemaps
iThemes Security
Jetpack by WordPress.com
My Custom CSS
Ninja Forms
Online Backup for WordPress
Styles
Styles: TwentyFourteen
TinyMCE Advanced
Under Construction
W3 Total Cache
WP Responsive Menu
WP Smush.it

So, no change when using Firefox, Chrome or Safari; I’m still getting the freezing.

Would you advise deactivating the the plugins one by one, and what’s the best way to take a back-up before doing this? (Some, ie forms etc took a long time to configure so I wouldn’t want to have to re-configure them all each time if at all possible!)

Thanks for your help,

Ok, thank you – will try using Firefox to looking at it! Will let you know…

I had, but on checking can see that some of the image related features weren’t selected.

Thanks, that seems to have fixed it.

Yes, it is a self-installed site.

And the answer is clearly because I didn’t realise that was not what I was meant to do!
No worries if you can’t help, hopefully a tweet out to the community will help me get some answers.

Hi again!

I’ve now launched my site, and rather than open a completely new query – I thought I’d tag on to this one because this history is pretty relevant to my next request!

I now have a pretty ugly URL of https://www.redkitecommunicaions.com/wp, which is what I’m having to direct people to. Obviously I’d like to remove the /wp, but I’m terrified of doing this.

Which wordpress help article do you think will best enable me to do this, given my history of problems with my root directory??

Thanks!

Me too! ??

I’M IN!

My eyes are nearly falling out from scouring every file in my File Manager, and looking in every domain I could find. When I go to File Manager it asks which domain I want and there are several different roots, ie aruloft/redkitecommunications, redkitecommunications and aruleoft etc
So I went through everything with a fine-tooth comb.

And at last, I’m back in!

Not a mistake I’ll be making again, and I think I may uninstall that Yoast plugin now, too, in case I accidentally do anything else that dramatically affects my site.

I’m so grateful to you for your patience, thank you very much indeed. ??

No joy with the functions.php edit either!

I’ll doublecheck the wp-config.php files – when I checked, the changes had been made to all the wp-config.php files I could find (remember I mentioned those files exist under both www and public_html.

But I’ll doublecheck again!

Ok, I’ll try that.

Not sure what you mean –
What does https://www.communications.com/ have to do with all this?
–

If I wrote that it’s a typo – meant to be redkitecommunications.

Ok, tried the resetting the plugins folder using the renaming method.
No joy ;-(

I’ll try your advice of switching to the default theme. I think I’m using twentyeleven at the moment – what should I rename the twentyeleven folder to??

I notice on the same tutorial as the resetting plugins post, there is this advice (pasted below). Do you think I should be pursuing this?? I think in this case I need the help of my host! That sounds like something I could easily mess up…

“How to fix 404 error when using Pretty Permalinks?

If an error 404 occurs when using the Pretty Permalink choices such as Day and Name in Administration > Settings > Permalinks it could be a result of the mod_rewrite module not being activated/installed. The solution is to activate mod_rewrite for the Apache web-server. Check the apache\conf\httpd.conf file for the line `# LoadModule rewrite_module modules/mod_rewrite.so and delete the # in front of the line. Then stop Apache and start it again. Note: you may have to ask your host to activate mod_rewrite. ”

Ok, thank you, I’ve made that change to the wp_config.php file.

I’ve just attempted to log in using
https://redkitecommunications.com/wp/wp-admin/

but no joy….

I’ve checked all the various domains (ie when I open my File Manager it gives lots of options of which directory to open – home, www, public_html etc etc) and all wp_config.php files related to redkite now contain that change.

Any ideas?
And thank you so much for taking the time to help me with this, I very much appreciate your efforts.