catchsquare

Hello

At the moment we do not have that feature

Hello @radiantfreedom,

we are checking the issue. We will update you soon.

Regards.

Hello @avviano ,

In many cases, it would be happening because of cache plugin(s) or CSS conflicts.
I tested url: https://krewtoriyama.com/ in my firefox 101.0.1 (64-bit) (Ubuntu OS ) and looks like it is working fine.

Could you please try in incognito mode and see if it is still showing same behavior.

Regards.

• This reply was modified 2 years, 4 months ago by catchsquare.
• This reply was modified 2 years, 4 months ago by catchsquare.

Hello,

Looks like it should work, We will try that and let you know soon.

Thank you.

Hello
Are you seeing the same error message with out plugin too?
Can you try adding svg manually ?

Thanks

Hello @ktaylor310 and @valeriascocco
As Divi theme is a premium theme and we do not have that theme. It’s little harder for us to plugin.

If you could create a staging or dev sub domain where we could test the result it would be best.

Regards.

Hello,

Are you still using the plugin? We could not find the plugin preloader block.

Dear @anjoel,

I am sorry that you faced the similar issue. I will try to solve your issue as quick as possible. If you are having a similar issue like that of @jiswebsite than I would like to ask you to try the same method I told to him. If that doesn’t help, then can you please send me your project url along with screenshots of issues you are facing?

I am always here to assist you on your issues with the plugin.

Thanks.
G

Thank you so much. ??
Keep using our plugin and enjoy.

Gaurav

Hello @nreljed

Sorry for the late response. In case if you are still stuck with the issue, you can do that through css with:
position: absolute;
top: 50%;
left: 50%;

If this doesn’t help, then please share us your website’s url and will look that for you.

Thanks

Gaurav

Hello @jiswebsite

We assume this is a priority overridden case. Can you please try following this step:
inside the plugin wp-smart-preloader/inc/wsp-option_page.php page Line no: 26
Replace
add_filter( ‘body_class’, array($this,’wsp_add_class_body’) );
With :
add_filter( ‘body_class’, array($this,’wsp_add_class_body’), 50 );
Also you can try increasing the number ’50’.

We are coming up with new update soon and that will solve this issue. But until then please follow the steps as mentioned above. And let us know if you face any other issue.

Thanks

Gaurav

Dear @piotr2018wp

Thank you for using our plugin. The feature which you have mentioned is not currently not available in this version of plugin. We will work on this and come with a newer version soon and will update you on this.

Please keep supporting our plugin and we will come with many more new features in future.

Thank you.

Hello @swragnar

Sorry for the delay. We were focused on some other projects and were not targeting this plugin at all. But now as we see there are so many users using it, we are focusing on it again and assisting with all of the issues.

We updated the plugin a few months ago and we hope that has solved your issues. We are really pleased to hear so many of you guys have liked the plugin, so we are planning to come up with better version. Are there anything you would like to have in this plugin?

Thank you.

Hello @antoineverdier @openedge1 @symmetrium @paulinejv

Sorry for the delay. We were focused on some other projects and were not targeting this plugin at all. But now as we see there are so many users using it, we are focusing on it again and assisting with all of the issues.

We updated the plugin a few months ago and we hope that has solved your issues. We are really pleased to hear so many of you guys have liked the plugin, so we are planning to come up with better version. Are there anything you guys would like to have in this plugin?

Thank you.

Hello @forallatlantis

Sorry for the delay. We were focused on some other projects and were not targeting this plugin at all. But now as we see there are so many users using it, we are focusing on it again and assisting with all of the issues.

To assist on your issue, we would like you to share the content you have written in preloader’s setting. It seems like you might have missed writing https in image url.

Please let us know if this fixed your issue.

Thank you.

Gaurav