castelaosl

Thanks for answering.

We had not activated automation.
We have done a test and now it works.

Thank you!

Not exactly, but it seems that we have to settle for what I have explained

Hello! Thanks again.

We have cleared the cache and everything appears the same.

But it is true that if I click where it says “sent to 0 clients”, the list of sent emails does appear.

Now I do understand who it is sent to, although the count says 0, we will have to click to find out.

Thanks and greetings

Hello!
Thanks for the reply.

Yes, we have done a test with an email that is on the subscribed list and the “abandoned carts” email has arrived

The idea we had was to be able to know if it has been sent or not. That’s why I was asking if a copy is sent to our email or if there is some way to find out.

Because, as shown in the screenshot of the previous message, it continues to appear sent to 0 clients.

Hello! We have doubts that the emails are being sent.

We have done a test as a customer by leaving an abandoned cart and no email has arrived.

The email is activated and says that it has been sent to 0 clients. But I should have sent one to the test client.

https://ibb.co/7QKjXdw

That’s why I was asking if you can receive a copy of the email that is sent to customers to our company email to know if they leave abandoned carts and what products are in that cart.

Hello! have you found a solution?

It is useless to have changed the URL because we continue to have malicious attempts from the ADMIN author.

https://ibb.co/q0ZtHLz

Please can someone help us?

Thank you!

Hello again!

We have installed the “WPS Hide Login” plugin to change the login URL.
It seems that many malicious intents as ADMIN are no longer showing up, but there are still intents from the author GUEST.

https://ibb.co/L1BPjPD

Hola, @albertomrtn . Gracias por contestar!

El tema que utilizamos es Divi y ya estuvimos mirando que este plugin fuera compatible.

?Te refieres a que desactive todos los demás plugins para ver si funciona este? La verdad es que nos da un poco de “miedo” hacer eso porque la web ya está montada y en funcionamiento.

También hemos probado a desactivar la gestión de stock, pero los productos agotados siguen saliendo como agotados y, por lo tanto, sin el botón de “pedir presupuesto”.

ENGLISH VERSION

Hello!

We have installed this plugin in the free version and we have noticed that when a product is out of stock the “add to quote” button does not appear.

Actually, it is at that moment (product sold out) that we are most interested in having the option to request a quote.

https://castelaosl.com/producto/abarcon-bpw-m22-150×240-mm/

https://castelaosl.com/producto/piloto-trasero-2/

Is there any solution?

Thank you!