cartoonhank

Hi @wpmudev-support7,

the provided Update works like a charm! Thank you very much for the quick and good support. ??

Kind Regards,
cartoonhank

Regarding 1
First, I would suggest that you check if the data is really sent or not. To do this, go to “Entries” under Forminator, select the affected form from the dropdown menu and display the entries of the form. Click on one of the entries and check if the entered data is complete.

If the data is present I would recommend you to check the e-mail notification for completeness. For this you have to go to the editing of the form and click on “Email notifications” in the sidebar. Click on the existing notification and check if the message text contains all the fields. If any fields are missing, you can click on the text “Inser form Fields” in the text editor and add the missing fields.

Regarding 2
Regarding the success message not disappearing, you need to click on “Behavior”, also in the editing. There you can define what should happen after submitting. In the best case a behavior is already created there. Click on it and below the message box is a checkbox which you select. This will make the success text disappear after X seconds (depending on what you have defined). There you can also define if a success message appears above the form or if the user should be redirected to a dedicated success-page.

@wpmudev-support7 thanks for the quick response!

I’ve tried it and unfortunately it is not working. WordPress keeps sending the standard worpress mail.

I’ve created a drive folder with the mu-plugin that was edited by me: https://drive.google.com/drive/folders/1ZGj0Ba21CA3M23R-B8cIs7d1gfuF3X-A?usp=sharing

@jojanneke87 you are welcome!

It is possible to turn of the styling of the form under “Design” > “Designstyle” (it may be called differently, as I am not using Forminator English.). From there you can style your form freely however you want.

Otherwise you can change the colors of a preset-styling if you scroll a little bit down on the “Design”-Tab.

Hi,

do you have any possibility to add custom css? If so, then I would suggest following solution for your problem:

The Radiobutton is missing some styling, thats why it is not appearing properly. Add this to your style.css:
.forminator-ui.forminator-custom-form .forminator-radio input:checked+.forminator-radio-bullet:before {background-color:#3a56a5;}


Regarding the Calendar, add this to your style.css (not the most elegant way):
#ui-datepicker-div.ui-datepicker { background-color: #ffffff !important; }

Hi,
I had no problem submitting the form and even received the corresponding mail. Did you retry sending messages through your forms?

Hi,

could you at least provide the exact error or share your errror_log with us? Without more details it’s hard to say what is causing this problem.

Did you add any new plugins or update existing ones or do anything to the code?

I must correct a mistake on my part:
The custom plugin works wonderfully and I was able to submit the form without any problems.

Thank your very much for the quick and good support!

Thanks for the quick reaction regarding my problem!

I’ve installed the snippet as a custom Plugin (not MU Plugin) and could activate it without any issue. Unfortunately I am still receiving the errormessage “Anti-robot verification failed, please try again.”, even though the frc-captcha div is being loaded properly including my data-sitekey. It even says “I am a human” before submission.

Could there be another thing causing this issue?

Best Regards,
cartoonhank

Does this problem only occur while using forminator or with any other form-plugin aswell? Also, do you use an unconfigured SMTP-Plugin which may cause this error? If so, then I would suggest you configure or install an SMTP-Plugin and try again.

Thank you very much!

Hey,

– have you checked the error logs after submitting the form? If yes, what do they say?
– What PHP-Version are you using?


After submitting your form, I get following error: “Failed to load resource: the server responded with a status of 500 ()” which means that this is an Internal server error and are often caused by plugin or theme function conflicts.

• This reply was modified 1 year, 4 months ago by cartoonhank.