carolynsdriedflowers

Problem resolved
Up-dated plugin created a new signature code on Authorize and inserted works for me
Thanks

Problem resolved
up dated created new key and all works
Thanks

I have posted in the other request for help but no help yet
When a customer orders from my site they get a error
( Unpaid order cancelled – time limit reached. Order status changed from Pending payment to Cancelled. ) this error is being sent regardless if a customer credit card is approved or denied. I get notification from Authorize thru e-mail telling me it was ether approved or denied then I must go into my site and change there order from canceled to processing. Some customers have ordered 2 or 3 times because they did not think there order went thru and then I half to refund some of there order and that cost me $$$ also.
Any help please is there some settings to change or am I stuck for now
Thanks

Any help yet it’s frustrating our customers when they get a error and they are not sure if there orders gone thru
please any help

We are getting the same error after a purchase is made
: “Your script timed out while we were trying to post transaction results to it.”
And the order is changed from pending payment to canceled and the customer receives a notification of order canceled. I must go in and change orders states from canceled or pending payment to processing
Any new’s on this yet
Thanks
Carolyn