CarolWP

Thank you! It actually turned out that what I wanted was the Fixed Sidebar instead of the Main. But it’s all fixed now.

• This reply was modified 1 year, 8 months ago by CarolWP.

Oh, and for reference, there are no contact forms on the site, so that’s not the problem.

Just wanted to report back that I got an e-mail resolving the issue within 24 hours, even on a federal holiday. Thanks, MailPoet!

Okay, this is weird. It shows I have two plans–one for my actual domain, and one with no domain at all shown and with zero subscribers. I have no idea where that second plan came from. So I tried canceling the one with no domain, so that I could get the premium plan. It says it is canceled as of September 24, which presumably means I can’t get the new premium plan with up to 1,000 subscribers until then. Is there some way to speed up that process?

Thank you! I’ve been kludging this one for years, but this solved the issue.

Oh, I know there are issues with having a category called “Select a State,” and I’m delighted to see that you have set up a way that this won’t be necessary in the add link section. However, the change hasn’t eliminated the need for the “Select a State” category, because it currently applies only to adding links, not to displaying them.

For example, in the linked page, if I don’t have a “Select a State” category, then when someone comes to the page, they will see that Alabama is selected, but no links are shown. This would suggest that there are no state retirement systems listed for Alabama. It is not at all intuitive that you have to press the Go button to see the Alabama systems. So what I want to do is to have “Select a State” selected while displaying the links, so that one has to select a state and then press Go to see any of the states.

I did figure out what was going on with Recaptcha. I was using the v.3 keys when I should have been using the v.2 keys. And I didn’t realize that there was an issue, because Recaptcha wasn’t kicking in as long as I was logged in. Since v.3 doesn’t show on the page, and the form was working when I used it, I figured all was well–until someone told me the form didn’t work. And then I went buggy trying to figure out why it seemed to work sometimes and not others. However, all is now well.

And yes, I always donate when you solve one of my problems. ??

• This reply was modified 6 years ago by CarolWP.
• This reply was modified 6 years ago by CarolWP.

Yes, the update did it–thank you! And I have donated.

• This reply was modified 6 years, 4 months ago by CarolWP.

Here are the errors I got when testing ARI Adminer for compatibility with PHP 7.2:

FILE: /homepages/12/d94971549/htdocs/benefitsattorneywp/wp-content/plugins/ari-adminer/adminer/adminer/adminer/drivers/elastic.inc.php
————————————————————————————————————————————–
FOUND 0 ERRORS AND 2 WARNINGS AFFECTING 2 LINES
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19 | WARNING | INI directive ‘track_errors’ is deprecated since PHP 7.2
27 | WARNING | The variable ‘$php_errormsg’ is deprecated since PHP 7.2; Use error_get_last() instead
————————————————————————————————————————————–

FILE: /homepages/12/d94971549/htdocs/benefitsattorneywp/wp-content/plugins/ari-adminer/adminer/adminer/adminer/drivers/mssql.inc.php
————————————————————————————————————————————
FOUND 15 ERRORS AFFECTING 15 LINES
————————————————————————————————————————————
147 | ERROR | Extension ‘mssql’ is removed since PHP 7.0
155 | ERROR | Extension ‘mssql’ is removed since PHP 7.0
165 | ERROR | Extension ‘mssql’ is removed since PHP 7.0
169 | ERROR | Extension ‘mssql’ is removed since PHP 7.0
172 | ERROR | Extension ‘mssql’ is removed since PHP 7.0
176 | ERROR | Extension ‘mssql’ is removed since PHP 7.0
191 | ERROR | Extension ‘mssql’ is removed since PHP 7.0
199 | ERROR | Extension ‘mssql’ is removed since PHP 7.0
208 | ERROR | Extension ‘mssql’ is removed since PHP 7.0
212 | ERROR | Extension ‘mssql’ is removed since PHP 7.0
216 | ERROR | Extension ‘mssql’ is removed since PHP 7.0
220 | ERROR | Extension ‘mssql’ is removed since PHP 7.0
224 | ERROR | Extension ‘mssql’ is removed since PHP 7.0
231 | ERROR | Extension ‘mssql’ is removed since PHP 7.0
235 | ERROR | Extension ‘mssql’ is removed since PHP 7.0
————————————————————————————————————————————

FILE: /homepages/12/d94971549/htdocs/benefitsattorneywp/wp-content/plugins/ari-adminer/adminer/adminer/adminer/drivers/mysql.inc.php
————————————————————————————————————————————
FOUND 19 ERRORS AFFECTING 18 LINES
————————————————————————————————————————————
82 | ERROR | Extension ‘mysql_’ is deprecated since PHP 5.5 and removed since PHP 7.0; Use mysqli instead
90 | ERROR | Extension ‘mysql_’ is deprecated since PHP 5.5 and removed since PHP 7.0; Use mysqli instead
92 | ERROR | Extension ‘mysql_’ is deprecated since PHP 5.5 and removed since PHP 7.0; Use mysqli instead
103 | ERROR | Extension ‘mysql_’ is deprecated since PHP 5.5 and removed since PHP 7.0; Use mysqli instead
107 | ERROR | Extension ‘mysql_’ is deprecated since PHP 5.5 and removed since PHP 7.0; Use mysqli instead
117 | ERROR | Extension ‘mysql_’ is deprecated since PHP 5.5 and removed since PHP 7.0; Use mysqli instead
125 | ERROR | Extension ‘mysql_’ is deprecated since PHP 5.5 and removed since PHP 7.0; Use mysqli instead
134 | ERROR | Extension ‘mysql_’ is deprecated since PHP 5.5 and removed since PHP 7.0; Use mysqli instead
134 | ERROR | Extension ‘mysql_’ is deprecated since PHP 5.5 and removed since PHP 7.0; Use mysqli instead
137 | ERROR | Extension ‘mysql_’ is deprecated since PHP 5.5 and removed since PHP 7.0; Use mysqli instead
138 | ERROR | Extension ‘mysql_’ is deprecated since PHP 5.5 and removed since PHP 7.0; Use mysqli instead
142 | ERROR | Extension ‘mysql_’ is deprecated since PHP 5.5 and removed since PHP 7.0; Use mysqli instead
143 | ERROR | Extension ‘mysql_’ is deprecated since PHP 5.5 and removed since PHP 7.0; Use mysqli instead
182 | ERROR | Extension ‘mysql_’ is deprecated since PHP 5.5 and removed since PHP 7.0; Use mysqli instead
197 | ERROR | Extension ‘mysql_’ is deprecated since PHP 5.5 and removed since PHP 7.0; Use mysqli instead
204 | ERROR | Extension ‘mysql_’ is deprecated since PHP 5.5 and removed since PHP 7.0; Use mysqli instead
211 | ERROR | Extension ‘mysql_’ is deprecated since PHP 5.5 and removed since PHP 7.0; Use mysqli instead
218 | ERROR | Extension ‘mysql_’ is deprecated since PHP 5.5 and removed since PHP 7.0; Use mysqli instead
228 | ERROR | Extension ‘mysql_’ is deprecated since PHP 5.5 and removed since PHP 7.0; Use mysqli instead
————————————————————————————————————————————

FILE: /homepages/12/d94971549/htdocs/benefitsattorneywp/wp-content/plugins/ari-adminer/adminer/adminer/adminer/drivers/simpledb.inc.php
—————————————————————————————————————————————
FOUND 0 ERRORS AND 2 WARNINGS AFFECTING 2 LINES
—————————————————————————————————————————————
425 | WARNING | INI directive ‘track_errors’ is deprecated since PHP 7.2
432 | WARNING | The variable ‘$php_errormsg’ is deprecated since PHP 7.2; Use error_get_last() instead
—————————————————————————————————————————————

FILE: /homepages/12/d94971549/htdocs/benefitsattorneywp/wp-content/plugins/ari-adminer/adminer/adminer/adminer/drivers/sqlite.inc.php
———————————————————————————————————————————————————
FOUND 2 ERRORS AND 1 WARNING AFFECTING 3 LINES
———————————————————————————————————————————————————
80 | WARNING | Method name “Min_Result::__desctruct” is discouraged; PHP has reserved all method names with a double underscore prefix for future use.
91 | ERROR | Extension ‘sqlite’ is removed since PHP 5.4
110 | ERROR | Extension ‘sqlite’ is removed since PHP 5.4
———————————————————————————————————————————————————

FILE: /homepages/12/d94971549/htdocs/benefitsattorneywp/wp-content/plugins/ari-adminer/adminer/adminer/adminer/include/bootstrap.inc.php
—————————————————————————————————————————————-
FOUND 2 ERRORS AFFECTING 2 LINES
—————————————————————————————————————————————-
64 | ERROR | Function set_magic_quotes_runtime() is deprecated since PHP 5.3 and removed since PHP 7.0
67 | ERROR | INI directive ‘zend.ze1_compatibility_mode’ is removed since PHP 5.3
—————————————————————————————————————————————-

FILE: /homepages/12/d94971549/htdocs/benefitsattorneywp/wp-content/plugins/ari-adminer/adminer/adminer/adminer/include/functions.inc.php
—————————————————————————————————————————————-
FOUND 0 ERRORS AND 2 WARNINGS AFFECTING 2 LINES
—————————————————————————————————————————————-
66 | WARNING | Function each() is deprecated since PHP 7.2; Use a foreach loop instead
845 | WARNING | Function each() is deprecated since PHP 7.2; Use a foreach loop instead
—————————————————————————————————————————————-

FILE: /homepages/12/d94971549/htdocs/benefitsattorneywp/wp-content/plugins/ari-adminer/includes/utils/dbcheck/drivers/class-mysql.php
————————————————————————————————————————————-
FOUND 5 ERRORS AND 1 WARNING AFFECTING 6 LINES
————————————————————————————————————————————-
69 | WARNING | INI directive ‘sql.safe_mode’ is removed since PHP 7.2
82 | ERROR | Extension ‘mysql_’ is deprecated since PHP 5.5 and removed since PHP 7.0; Use mysqli instead
92 | ERROR | Extension ‘mysql_’ is deprecated since PHP 5.5 and removed since PHP 7.0; Use mysqli instead
95 | ERROR | Extension ‘mysql_’ is deprecated since PHP 5.5 and removed since PHP 7.0; Use mysqli instead
97 | ERROR | Extension ‘mysql_’ is deprecated since PHP 5.5 and removed since PHP 7.0; Use mysqli instead
104 | ERROR | Extension ‘mysql_’ is deprecated since PHP 5.5 and removed since PHP 7.0; Use mysqli instead
————————————————————————————————————————————-

FILE: /homepages/12/d94971549/htdocs/benefitsattorneywp/wp-content/plugins/ari-adminer/includes/utils/dbcheck/drivers/class-sqlite.php
————————————————————————————————————————————–
FOUND 1 ERROR AFFECTING 1 LINE
————————————————————————————————————————————–
17 | ERROR | Extension ‘sqlite’ is removed since PHP 5.4

It looks like this got resolved when I upgraded to MailPoet 3. Thanks!

I was finally able to log in to Sendgrid. I set up Sendgrid’s API. I followed the instructions on setting up SMTP settings. However, now when I attempt to send an e-mail, it just puts up a popup that says,

Sending a test email
Loading

And that message never goes away. After a very long time, it puts up a second popup that says:

Request error not JSON
<title>The page is temporarily unavailable</title>

There are several lines of HTML code below that, but the general message is, “The page you are looking for is temporarily unavailable. Please try again.”

• This reply was modified 6 years, 4 months ago by CarolWP.

I am having a hard time figuring out how to do that. Right now, when I click on login on the Sendgrid site, it sends me to https://app.sendgrid.com/login, which says,

This page isn’t working
app.sendgrid.com didn’t send any data.
ERR_EMPTY_RESPONSE

On the MailPoet Settings page, I can check or uncheck a box that says:

web API
Activate if your SMTP ports are blocked.

If it is checked, I get the message shown above. If it is unchecked, I get:

Error Sending Message SMTP works with MailPoet to [email protected] | SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting
Error Sending Message SMTP works with MailPoet to [email protected] | SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting

Sure! I just sent it to you.

No, I’m not using any caching program. I could give you an admin login, if that would be helpful to see what I have there.

Any further word on this? The problem still exists, even after several updates.

The parent (Department of Labor) is a top category. If ERISA is also a top level category, and I put them both into the same library (Library 6), it all works fine. However, if I make ERISA a subcategory of Department of Labor, the page breaks–regardless of whether I leave ERISA in Library 6 or remove it from Library 6.