Carl Alberto

For this 2nd test that I made:

1) I tried turning on 2 plugins Akismet and ACF.
2) Went to Health Check and enabled troubleshooting mode.
3) Went back to the plugins list and it seems they are still activated https://screencast.com/t/jJPuPSjf

Clicking the troubleshooting button from there does nothing, it just goes back to the same page, no error in console log.

It looks like this plugin is utilizing session_start() or PHP’s $_SESSION superglobal? This might be turning off Pantheon’s required plugin for sessions to work properly in the platform: https://pantheon.io/docs/wordpress-sessions/ when the troubleshooting mode kicks in?

• This reply was modified 5 years, 10 months ago by Carl Alberto.
• This reply was modified 5 years, 10 months ago by Carl Alberto.

Redis example creds:

$redis_server = array(
     'host'     => '127.0.0.1',
     'port'     => 6379,
     'auth'     => '12345',
     'database' => 0,
 );

Should be above:

/* That’s all, stop editing! Happy blogging. */

What is the exact error that you are getting?

• This reply was modified 5 years, 10 months ago by Carl Alberto.

Seems there are no similar solutions yet, hopefully the feature request picks up traction to be included as a wp cli command https://github.com/woocommerce/woocommerce/issues/21624

So far, the only workaround is manually changing the __sg_api to any variable like sg_api without any double underscore as prefix in these file/lines:

sendgrid-email-delivery-simplified/lib/class-sendgrid-mc-optin.php:25:    $vars[] = '__sg_api';
sendgrid-email-delivery-simplified/lib/class-sendgrid-mc-optin.php:40:    if( isset( $wp->query_vars['__sg_api'] ) )
sendgrid-email-delivery-simplified/lib/class-sendgrid-mc-optin.php:146:    $confirmation_link = site_url() . '/?__sg_api=1&token=' . $token;

• This reply was modified 6 years, 1 month ago by Carl Alberto.
• This reply was modified 6 years, 1 month ago by Carl Alberto.

It seems the header Status: 503 Service Temporarily Unavailable when the plugin is in Maintenance Mode renders a redirect loop in the Pantheon platform.

It is best to suggest users that are having similar issues to use “Coming Soon mode”.

They also suggest to use Pantheon’s own custom lock page in the platform.

Thanks for the quick reply.

This might be a hosting issue but just to give more context, here is the test setup:

WP 4.9.8
Nginx 1.8.1
PHP 7.2.10
Coming Soon Page & Maintenance Mode by SeedProd 5.0.20
TwentySeventeen 1.7
No other plugin installed aside from Pantheon’s Must-Use
Hosted in Pantheon

When the “Maintenance mode” is selected, that is the time that is throwing the error on 3 different browsers and machine even after clearing cache. Upon inspecting the PHP error log. This is what I get: PHP Recoverable fatal error: PHP Startup: Cannot set 'user' save handler by ini_set() or session_module_name() in Unknown on line 0

“Coming Soon mode” works as expected. Maybe for the meantime, it is best to recommend Pantheon users to use “Coming Soon mode”.

Upon digging up the code of this plugin, there is an undocumented filter in place to override the capability check.

Adding this in the your theme’s function.php can make it work.

function better_search_replace_cap_override() {
    return 'manage_options';
}
add_filter( 'bsr_capability', 'better_search_replace_cap_override' );

Thanks for the confirmation Ian!

Having the same issues, looking forward for the fix in the next version ??

Yeah, I also got this and this sounds alarming, is it recommended to downgrade to last version that doesn’t have that vulnerability?

Hi guys,

Would you mind sharing other plugins that is installed along with Woo and how many products do you have as well as the theme?

Thanks!

Hi ragulin,

The quickest way to do an include of that library is thru your theme’s function.php, some suggested steps to do that:
1) Copy the files https://simplehtmldom.sourceforge.net/ inside your theme’s folder eg simplehtmldom
2) Inside your theme’s function.php file, you can use this modified code to include that 3rd party library

function foobar_func( $atts ){
require_once('simplehtmldom/simple_html_dom.php');
$html = file_get_html('https://hokejbal.cz/1-liga/tabulky/');
$ret = $html->find('table.standings', 1);
print $ret;
}

3) You can now call the foobar_func in any of your template files.

The best way to do this is creating a plugin (Google for it) so your custom code won’t be lost when you switch themes.

Hi Zoezen,

Under your menus, which menu “display location” (located at the bottom as checkboxes) is your menu assigned to? Have tried to assigning it to different menu locations to see if it would appear somewhere else?

Hi @richbradburn,

The best way to get help into a specific theme is reaching out to the author, you can reach them here

You can help them troubleshoot by providing more details like other plugins installed and your hosting details.

What I can try first is turning off all plugins just to make sure it is not conflicting with that specific theme.

Let me know how it goes ok?

Hi yackoow,

I had that problem before, here is my setup:
Mac OS 10.12.2
XAMPP 5.6.28

And I am getting same error when installing plugins on my local machine, I just ran these in terminal in my htdocs folder, normally it is /Applications/XAMPP/htdocs:

sudo chmod -R 777 yourWPfolder/
//this will give read & write permissions to all users

sudo chown -R daemon yourWPfolder/
//this will change the owner to the daemon or apache service

Hope this helps!

If not, please do try to open a new ticket and please put as much details as possible

• This reply was modified 7 years, 10 months ago by Carl Alberto.