CaringLogic

Tim:

When should we expect to hear back from you. If you’d like us to reactivate caching with error monitoring at a time that is more convenient for you then please let us know. We are eager to get this issue fix this and would appreciate your guidance.

Thank you.

Tim:

AS you requested, I turned on Wordfence caching twice yesterday. Have you had the chance to check out the error messages?

Thank you for the compliment and for your time. Both are much appreciated.

I will turn Basic Caching on from around 7:00/7:30am-10:30am EST and then again from around 7:30/8:00pm-10:30pm. Let me know if this is OK. I will have to clear the cache between these two periods in order to have responsive normalize (this is an important time of year for us). Note that you may not see error messages on all pages in these brief time windows as caching the entire site appear to be taking longer than that.

I will enable: “Add hidden debugging data to the bottom of the HTML source of cached pages” as you requested.

Thanks and best regards.

The site is everythingfortea.com. Should you visit, please note that WordFence caching may or may not be on at that particular time as we are testing to see if we can fix the issue. WF Basic caching as well as Falcon Engine caching are both reproducibly causing the following:

On an iPad pages that would normally fit perfectly widthwise edge-to-edge on the screen without any need to swipe right or left, extend beyond the screen’s edges, mainly on the right. The the entire masthead menu bar and background gets cut off a little on the left and mainly on the right at about the middle of the “Tea Info Center” tab. The footer background and rules also get cut off at the same level. The damage appears progressively on more and more pages without a particular noticeable order.
All pages load fine and are readable.

iPhone exhibits somewhat different defects. The left edge of the green bar at the very top gets notched. The footer is notched on its right. Dropdown menu at top right and all the pages’ text appear very small and although not broken it is barely readable. Large blank space is present on the right (where right side bar is on desktop version; right sidebar appears as usual for our responsive view between end of page’s text and the footer).

We are using Cloudflare, however, pausing it makes no difference. Cloudflare plugin is installed and activated. Deactivating it makes no difference. Deactivating Autoptimized
makes no difference.

All testing is done after local browser caches have been cleared.

thank you. Much appreciate the prompt response.