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  • Thread Starter caribbeansydneyshop

    (@caribbeansydneyshop)

    Hi Xue28,

    1. We have disconnected square and then reconnected.
    2. This allowed us to select the business location which was previously not available as a drop down option.
    3. The manual Sync button is now enabled, however executing a manual sync = fails (fail time is 40 sec)
    4. Error shown in the log was (2023-02-06T18:37:07+00:00 ERROR Automattic\WooCommerce\GoogleListingsAndAds\Notes\NoteInitializer::add_notes Google account is not connected.) We deactivated the plugin and also deleted it.
    5. We purged the Cache and re attempted to Sync, however this was unsuccessful.
    6. Is there any other Log we can provide? What other recommendations do you have?
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