caravanguard

Hosts have confirmed that Curl is active and installed.

Same hosting environment is the same – awaitng response to Curl setup.

Yes I have these.

View post on imgur.com

Despite being stackpath we are still on a maxcdn subscription. I did indeed select MaxxDN. It fails when ever I try to input the api string. I click the get code but it doesn’t want to accept it.

I have a specific API set up for this site.

I sent in an email, had one response, but not a second.

I don’t recall updating the plugin and do not have auto updates enabled. However, another admin may have updated the plugin by accident, we lost 40 polls visually on the dashboard, they arent deleted just now reside in a different DB. We can now only see 4 old polls.

Any recommendations?

After reading about WP Rollback a few comments above – I have rolled back and my polls are all back and working again.

• This reply was modified 6 years, 4 months ago by caravanguard.

FIXED – something had broken on the contact form which was interfering with the POLL JS.

It is almost like the vote button has become disabled. Any thoughts?

Cheers Lester, infact shortly after I posted, I found the issue and indeed cleared the CSS/JS cache which resolved the problem.

Sorry to have bothered you, but on the flip side, thanks for the super speedy response, it is much appreciated.

Cheers

Tim

I have found the issues, firstly the default values had not triggered, should they not be pre applied rather than having to fill them in, I assumed they were ready to do.

I do still have some styling issues, but I am sure I can figure these out.

Great plugin by the way :o)

I just got this.

Hi,

This should now work correctly, within the hosting settings PHP was set to use the Apache module, when it needs to use FastCGI to work as required.

——————————————————-
Best Wishes,

Technical Support Team

Hold on a minute…. something just kicked in…. I asked my host about my hosting pacakge and something just happened, it wouldn’t suprise me if they just amended a setting for me… Sorry to have been a pain, but thanks for all your help it will certainly go to good use in the future if I have a similar issue.. Cheers theAPE.. :o)

My htaccess file is in the root directory rather than the WP installation folder of /knowledgebase/

Here is my HTAccess

<IfModule mod_rewrite.c>
RewriteEngine On
RewriteBase /knowledgebase/
RewriteRule ^index\.php$ - [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /knowledgebase/index.php [L]
</IfModule>
# END WordPress

If you mean by saving it in the settings >> Permalinks in the WP Admin panel then yeah, I have tried this and also tried changing, nothing is working. The standard default permalink ?p=999 does work.

I have now upgraded to the latest version of WP. Still no luck, does anyone have a clue as to why it is 404’ing when I click on a post which is linked by a custom permalink????