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Viewing 9 replies - 1 through 9 (of 9 total)
  • Thread Starter car1

    (@car1)

    Hi

    Thank you for your response, but all the authors that I have said that the possible cause is the cache. I informed the hosting provider that his server works with speed cache and he tells me that, for his part, it is okay to contact me with the author of the pluguin.

    Could you tell me how I set up the pluguin so that the cart and payment account pages are not cached? Please

    I would be very grateful if you could help me with this information.

    Thread Starter car1

    (@car1)

    hi

    Thread Starter car1

    (@car1)

    The entire LiteSpeed ??Cache plugin has been deactivated. Could you tell me what the cache object is?

    Thread Starter car1

    (@car1)

    hello I have already tried the store with the pluguin deactivated as you indicate.

    The store already allows you to add products, but when the payment process is done, the items are not removed from the cart, I must update the page so that they are removed.
    When I want to make another purchase, it only allows me to add 1 item, I must leave the user account and re-login to allow me to add more items.

    And the problem is repeated after the payment process, it only allows me to add 1 item.

    Thread Starter car1

    (@car1)

    hello I attach the information of my other site since in the 2 websites the same problem occurs to me

    site https://www.marcasdepagos.com
    Número de informe de LiteSpeed
    Número de informe: GKTWFTCH

    Fecha de informe: 01/28/2020 19:16:28

    site https://www.marcasdepago.com
    Número de informe: ZFDWHQHO

    Fecha de informe: 28/01/2020 19:10:49

    For more information, I can provide access to my site through
    DoLogin Security

    I am waiting for your order

    Thread Starter car1

    (@car1)

    hello I send you the requested

    Thanks for your time and patience.

    Número de informe: ZFDWHQHO

    Fecha de informe: 01/28/2020 19:10:49

    Hello friend, I would like to know if you could solve your problem with the payment cart.

    My site has the same problem since the last woocommerce update. I have reported on this forum but I have no answers. I have informed the author about the subject and he / she tells me that he has already verified it and that it is probably a cause of the server cache.

    I have announced to the hosting provider and they tell me they have everything right

    I would greatly appreciate your help

    my hosting proveer is banahosting

    Thread Starter car1

    (@car1)

    hello attached the report of the author of the topic,
    please check the link

    https://prnt.sc/qtw5tq
    https://prnt.sc/qtv071
    https://marcasdepago.com/wp-content/uploads/2020/01/carvacio.jpg

    According to the subject author’s report, he tells me that it is probably a cache problem
    because you have already tried with the default storenfront theme and it keeps the same error.
    Could you help me with this news that is happening on my site since woocommerce launched the latest update?
    please

    Thread Starter car1

    (@car1)

    hello attached the report

    Hello,

    We have tested the issue on the default theme Storefront and we see the same problem
    https://prnt.sc/qtw5tq and
    https://prnt.sc/qtv071
    and it means that our theme does not cause the problem.

    The reason may be the plugin conflict or cache.

    Best Regards

    Hello, thank you very much for answering

    I’m glad you noticed the problem on my site.

    the novelty in the two sites the same thing happens and I have deactivated the cache plugin and I continue with the same problem, I have consulted in the woocommerce forum and they tell me that it can be the template or the cache, could you please help me? I? from woocommerce they say that the last update is working well and that the cart depends on the template being compactable. I don’t know how to solve the cache problem.

    Hello,

    If the problem occurs on the default theme it means that our theme does not cause the problem or influence. The cache may work on the server as well, please contact the host support on the cache settings of the server.

    Best Regards

    Attached link of the capture report
    https://marcasdepago.com/wp-content/uploads/2020/01/carvacio.jpg

Viewing 9 replies - 1 through 9 (of 9 total)