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  • Thread Starter capnsully

    (@capnsully)

    Resolvedified.

    Thread Starter capnsully

    (@capnsully)

    Brilliant! The Use Google Libraries plugin magically fixed the visual editor issue. The user profile fix didn’t work, but I don’t care, since the first did.

    Thanks so much, and yes, I did google quite a bit myself, but got bogged down with all this initial gobbledegook about complex manual installs….

    Thanks again

    simon

    Thread Starter capnsully

    (@capnsully)

    Hi, as I mentioned, I’d previously tried disabling all plugins and also reverting to the Twenty Eleven theme. I’ll leave the site like that for 15 hrs or so, but because of our subscription plugins, I don’t like leaving it deactivated for much longer.

    I have taken a full backup of the site and DB. But I am very fearful of deleting ANY files as I have no idea if by doing this I’ll break the site! here is a screenie of the files in the public_html directory.

    [img]https://fsfiles.org/flightsimshotsv2/images/2013/01/15/dPmSK.jpg[/img]

    I’ve read the instructions here , but am still worried that I’ll delete something essential. After deletion, will I need to reinstall 3.5? Even though this has already been done automatically on (I think!) 28 Dec. 2012?

    i’ve tried clearing the browser’s cache and cookies, no fix.

    I can’t recall where the ‘Dr’ diagnostic program is, do you know where that is and would it be useful if I run?

    As we are not full time HTML or web experts, this is rapidly becoming a pain, I hope we can fix ‘easily’. I’m surprised this issue can crop up so easily.

    Thanks

    simon

    same issue here, not good. how do you delete the core files, where are they on your server? thanks

Viewing 4 replies - 1 through 4 (of 4 total)