candyenvy

can provide system info etc if required

I posted in there and have had no reponse re: the customiser issue . I have searched extensively to try and solve the problem

Bluehost were nice enough to sort out the white screen issue .
Now I am back to my original problem of having no cart functionality on my site –
can someone help me get this problem fixed now ? I am almost too scared to touch anything after the white screen issue

bluehost has updated my php memory limit and also restored my site.. still have white screen of death though:(

filezilla error : Error: Connection timed out after 20 seconds of inactivity
Error: Failed to retrieve directory listing

cannot log in to ftp to complete memory issue, when logging in via control panel/bluehost I cannot view the config file ( unless it is within another folder that I am not seeing )

i did have access to my dashboard for a brief period of time yesterday but now cannot log in again as it is a white screen

hey there !
Thanks for replying !
i can get to my dahsboard in wordpress ( the part where you add products etc )
however
when i try to reinstall new theme via dashboard , the theme directory is empty – even the default themes are gone. So i can see the dashboard , but when i try to access anything to do with altering my site – it sends me to a blank white screen

i have gone to cpanel and swapped names on theme files etc but that hasnt worked .. getting the default theme back in seems to be vital to me moving forward
Please let me knwo what you think 1 Thank you !