cand01t

The issue is solved with the latest update of this plugin

Installed Twentytwig and it has the setting to remove the links.

Great! @popupshelp that did it! Thank you so much, super customer support.

Hi @popupshelp ,

Changing that didn’t do it for me. Here are my details for your checking:

1) Email: truong [at] gempages [dot] help
2) Pop-up name/slug: Blue email side widget with pic

Thank you

This is resolved, and for anyone else facing the same issue in the future, the reason was pretty dumb: I was accessing the admin dashboard through the http url instead of the https, and we didn’t have auto redirect. That’s why the server didn’t let me upload anything.

Thanks @gappiah for the suggestion but I checked and the permissions are all writable. Anything else I should look into guys?