cambriawebmaster

After speaking to our IT administrators they have sent me a log of mail activity and it looks like it was sending submissions fine at 5am but then I have checked today and done a TEST email and got this error:

ool(false)
The full debugging output is shown below:
PHPMailer Object
(
[Version] => 5.2.22
[Priority] =>
[CharSet] => UTF-8
[ContentType] => text/plain
[Encoding] => 7bit
[ErrorInfo] => SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting
[From] => [email protected]
[FromName] => Coleg Cambria
[Sender] =>
[ReturnPath] =>
[Subject] => WP Mail SMTP: Test mail to [email protected]
[Body] => This is a test email generated by the WP Mail SMTP WordPress plugin.
[AltBody] =>
[Ical] =>
[MIMEBody:protected] => This is a test email generated by the WP Mail SMTP WordPress plugin.

Hi Slava

Thank you for the reply and I have checked through most of the points mentioned in that aritcle as I can do a powershell command on the 587 port TLS and it works.

Its not a firewall or a permissions issue. I think it could be a PHP version problem but our website has to use version 7 or above to work. Also I noticed it works now and again too so one afternoon it will work and emails will get sent to myself and then the next day it fails :-(.

Any ideas as Im really stuck here. The only other possibility is that we have a SSL certificate on the server so not sure if that would cause issues.

Thanks