calx601

Hello Takayuki,

I explored many of the suggested resolution options – even with my hosting company.

I ended up removing your plugin, re-installing and it worked again without changing anything at all. Then I replicated the same steps and it stopped working – exactly the same behaviuor as initially described. This is what I did:

– I created 3 forms with “basic” fields (i.e. text field, text area, email, tel, submit). It all worked fine out of the box. No issues at all.
– I created a fourth form with same basic fields as above. No issues.
– I edited this fourth form and added “advanced” fields (like multiple checkboxes sections, a dropdown)…

After this last step, this fourth form – now updated – stopped working with the red error message. When I checked back on the previous three forms (without any editing) now they were not working anymore and they loaded spinning arrows (although they send the message).

Could this be a coincidence or is it something worth exploring from your side of the plugin?
Or at least – is it more specific explanation of how this error develops…

For simplicity, I’m copying the forth form which triggers all problems.

Thanks again.

Calx

<p>Your Name (required)<br />
    [text* your-name] </p>

<p>Your Email (required)<br />
    [email* your-email] </p>

<p>Your Phone Contact<br />
    [tel* Telephone] </p>

<p>About You<br />
[text* AboutYou placeholder "Tell us more about how you're connected to this company (owner, employee, management) and where if possible we can read more about you on your company's page."] </p>

<p>Business Name<br />
[text* bizname] </p>

<p>Company Website<br />
[url* bizwebsite] </p>

<p>Business Address<br />
[text* bizaddress] </p>

<p>Business Description<br />
[text* bizdescription "Describe what your business is all about."] </p>

<p>In What Way Are You Green?<br />
[checkbox* badges "High" "Super Low" "Medium" "Super Large" "Sustainable" "not Sure Which"] </p>

<p>Is your Business Online Only?<br />
<i>i.e. You do not have a physical store location...</i><br />
[checkbox* bizonline "Yes" "No"] </p>

<p>Business Category<br />
[select* bizcategory "Arts and Entertainment" "Food and Dining" "Beauty" "Health and Wellness" "Homes and Gardens" "Travel" "Other"] <br />
<i>If you selected 'Other', please provide more details in the field below</i></p>

<p>Other comments<br />
    [textarea bizothercomments placeholder "Use this field for anything else you'd like to ask or tell us!"] </p>

<p>[submit "Send"]</p>

Hi Buzztone,
Perhaps you skipped the part where I said that I already went through those ‘obvious’ steps you refer to already – I’m not the type of person that writes on a support forum before reading other threads or doing appropriate research.

Also, as a suggestion and IMHO your replies come thru as a tiny bit rude in your choice of words, I may suggest to appear a bit less harsh for your future posts so your knowledge can shine thru!

Have a nice day…

Hi Buzztone,
Thanks for your insights.

So you’re saying that it’s perfectly normal for emails to stop working all of a sudden when they were working perfectly if…

– no new plugins were installed since the forms were working correctly
– no old plugins were tweaked or edited from previous functionality, when all was working correctly
– no new themes were installed
– current theme was not customized or tweaked
– I received and still receive all wordpress related emails correctly
– my PHP mail () function is and has been working correctly
– return address that was working before

From the article you linked to and as I said I already consulted the only other viable options are:
– email treated as spam (but the emails arrive when the arrow is spinning)
– Javascript conflicts (i doubt these magically kick in with nothing changing).

If all this were accurate, then there are innate issues with the plugin or some other source. I guess I”m left to do more research to discover it. Code is tricky, but behaviours don’t change with the weather.

Hi Takayuki,
I already checked those links on the FAQ before writing.
All of those scenarios do not seem to apply because the forms were working perfectly and stopped working without me doing anything at all.

Also, the form with the spinning arrow icon, are still sent and arrive properly, despite not getting the confirmation message on the form, while the message with the red border alert is blocked.

So if I didn’t install any new plugins after the forms were active and working, and I change no settings, I’m not sure why it should break down without me doing anything, but suspiciously only after the new version of WP was installed & activated?

Thanks for the ongoing support! ??

thanks for the links!

Thanks wptorgue!

I can recover the URLS (but not the actual content, though).

Would you be able to suggest a plugin that can do this? Haven’t been lucky with my search…

Thanks

Hi TheWebAtom,

Thanks for the info.

As for the shouting, I must have written the subject line with caps only by mistake – no shouting intended.

Thanks for the tip – One clarification, though:
the CSS placed on a specific page dictates which audio player skin is used on that specific page.

i.e. On my homepage I have one type of audio player that has a look of its own, on the ‘music’ page I’ll have another with a different look… Each _stylesheet.css placed on that page points to a different player skin presented in the up-level folder (in the link I provided, “CalcatelliTEST2.3” is the name of one single player).

How would I work that out? Can I add the other lines of code to the header.php & point the .CSS code line on the specific page?

Thanks so much for the time & assistance!
Ciao!