calipidder

Fantastic! You gave me just enough that I was able to solve the issue. It was on the smugmug side. In case you have this reported again, here are the steps I took to solve the problem.

1. Went to Gallery Settings and switched the style, temporarily, to “SmugMug”.
2. Under Gallery Settings, when you select the “SmugMug” style you see an option to toggle Square thumbnails off or on. This option is only available when the SmugMug style is selected, so it is important to switch it.
3. My gallery had the thumbnails set to square ON (even though the gallery was NOT showing the thumbnails as square).
4. I switched to square thumbnails OFF and saved the gallery.
5. I went back to Gallery Settings and switched square thumbnails back to ON.
6. This time, my gallery showed square thumbnails, as did the API and the corresponding Photonic page.
7. On Smugmug, I switched my gallery back to the original style and everything seems fine now.

Hope this helps if the issue comes up again.

All galleries (working and not working) are set to Collage Landscape (default).

Thanks, by the way, for helping with the troubleshooting on this one.

I disabled the Jetpack settings and cleared WP cache. Didn’t help. Also, on this page, the images were never pulled to the CDN, links are direct to smugmug and still have the issue:

https://calipidder.com/wp/listing/monument-mission-peaks/

Sure, here are some examples:

Here’s a page with the issue.

Here is a page without the issue.

Here is another example of a page that has the issue – I have two albums embedded and one has the problem and one doesn’t.

All are embedded with the same exact shortcode format:

[gallery type='smugmug' view='images' album='RxH5Nh']

• This reply was modified 8 years ago by calipidder.

Actually, you won’t be able to see that page anymore. I deleted the upgraded 1.0.3 blog map version and installed the previous version zip (1.0.2) which luckily was still hanging around in my downloads folder. It works fine on WordPress 3.8 on version 1.0.2. But the new version (the one here) is not working on wordpress 3.8.