Calin Vingan

Hi,

Sorry you’re having trouble deleting the plugin and I am happy to help with solutions. Please tell me the error message you get so I can guide you.

Best regards,
Calin

Hi,

If you get this error it means you don’t have all plugin files in the starbox directory. Try to reinstall the plugin and check again.

Hi,

We apologize for any inconvenience. Please be advised that the support is limited due to the holiday season. We appreciate your understanding and will do our best to assist you at the earliest opportunity.

Thank you for your patience.

Oh, good, then it’s cache as the images were replaces with brand icons. Empty the cache and it should work. You can test the website cache if you add a ?rnd=1 to your URL.

Hi Tom,

Do you get the same issue if you upgrade to last version?

Calin

Yes, try this Custom CSS

.abh_posts_tab .abh_description span{
    display: none;
}

Sure, try with this custom CSS:

.abh_box{margin-left: 50px !important; }

where 50 is the number of pixels moved to right.

Hi,

This is probably because the image is not a valid image format and resizing the image triggered an error. Try with a PNG or JPG image and it should work.

Thank you for taking the time to share your feedback regarding our plugin. We genuinely appreciate your input as it helps us improve and provide a better experience for all our users.

Firstly, we’d like to clarify that for the premium version of the plugin which is not on www.remarpro.com directory, we do indeed offer a refund policy within 30 days of purchase. It’s important for us to provide a fair and transparent process for our customers, and we apologize if there was any confusion regarding this matter.

Regarding the impact on site speed, our plugin is designed to be lightweight and non-intrusive, and we have received positive feedback from many users regarding its performance. The frontend test in Hide My WP Ghost is a key indicator that the rules have been properly added to the server configuration file. If this test is successful, your website’s speed should not be affected. For further insights and details on addressing any theme loading issues or slow loading times, we invite you to review the following URL: https://hidemywpghost.com/theme-not-loading-correctly-website-loads-slower/

We genuinely value your feedback and would be more than happy to assist you further in resolving any concerns you have. Your satisfaction is our priority, and we want to ensure you have a positive experience with our plugin.

Thank you once again for reaching out, and we hope to have the opportunity to address your concerns and provide a better experience moving forward.

Calin

Hi,

Please send us more details about your review. What error did you find in the plugin?

Thank you

Hey, thank you for the details.

Hide My WP Ghost should work with Cloudpanel.io . We will test it today with the same configuration and make a tutorial if there are special steps you need to follow.

Please tell me the version of WordPress and Hide My WP Ghost you have installed.

Did you try only Hide My WP Ghost without other plugins?

Calin

Hi,

The issue appears when you use Text Mapping and add the product-image in the Text Mapping. This is used by the Woocommerce to switch the images in image variation.

Hi, I checked the author box and it’s working on your website.

Please let me know if you still need my help.

Hi, the plugin doesn’t create database tables. The records are stored in the options table under abh_options row.

Hi, the Alt Text is added automatically by Starbox and it’s the Display Name of the user from the User > Profile.