cahartman

Hey. So, we are live. We are not running a test site. I said that the only other forum post I could find with the same problem had the problem on a test site.

We’re running a training site that people are using nearly 24/7, so I’m not sure if there will ever be a good time to deactivate plugins one at a time. I guess we’ll give it a go. Or maybe we’ll just try the Shop as Customer for WooCommerce plugin instead.

@tribalmike thanks for your replies! It turns out that it was a problem with the way the developer set up the Elementor plugin to display the events. They are working on resolving it now.

Thanks for the reply. I would seriously doubt it’s a time zone issue. Our events are scheduled across 3 weeks (for example October 5th through 28th) and, without fail, the events disappears after the first day.

I will check it against conflicts with other plugins.

No, if I had Events Calendar Pro, I would just get help through the events calendar site. The theme has the free version packaged with it. We are running version 4.6.24.1. The pro version is many times more costly than the theme itself and not in the budget.

Thanks for the info on the nonprofits. They ARE a nonprofit, but this wouldn’t help us since there’s no support offered. UNLESS, what we are trying to accomplish is only doable with the Pro version. I can’t find anything in the documentation or the forum on the site that mention the problem we’re having.

We don’t need ticketing or anything complicated. It’s working great for us, other than the fact that an event that spans multiple days just disappears from our site after the first day.

Thanks for the help!

• This reply was modified 6 years, 4 months ago by cahartman.

Raluk Responsive Business Theme

I did try to deactivate all plugins to see if that made a difference and it did not. I currently have the following active:

Three that came with the theme: Raluk Portfolio, Raluk Shortcodes and Simple Basic Contact Form. I also have Latest Tweets active.

But again, I deactivated them all and it didn’t make a difference.