caeruleus

I’m guessing at the problem. I am not using Elementor Pro, but I am using Monstroid2 together with regular Elementor that allows me to use header and footer templates.

Could that configuration be the issue?

@p4fbradjohnson I am using Elementor Version 2.5.16… Have I missed something and need to install Eliminator Pro to make this work?

When you created the conditions for the primary language footer, did you set it to site wide?
The primary language footer is set to sitewide

When you created the secondary language footer did you ignore conditions and just save?
I pressed the plus button to create it and then just saved it as it was.

Lisa,

Thanks for the response.. I’m not sure if you checked out the site though. Everything but the Elementor templates is adapting to the langauge I set. Is there anything that you can think of that would be causing in this?

I recently changed over from our development domain to a live domain and don’t remember seeing the problem prior to that. many changes happened when we went live though and really can’t be sure that the domain thing would be an issue.

I have also completely uninstalled and reinstalled in plugin with the same issue presenting.

• This reply was modified 6 years, 2 months ago by caeruleus.

This appears to have been resolved with the upgrade to WordPress 5.0.

Alex,

Thank you. Most appreciated. FYI, I can obviously force the plugin to display in English by deleting the other language packs, but that is not an ideal solution in a multilingual environment.

Regards,

Mark

• This reply was modified 6 years, 3 months ago by caeruleus.

Redone that.. It obviously worked in English until the Chinese language pack was installed, but then started reverting back to Chinese once the translations were available. Deleting the language pack is not really a viable solution as we have non-English speakers on the team that still need to be able to access the interface in Chinese.

I can’t see any option in my user profile to “Set admin language as editing language”, though it sounds promising.

Sorry to be back so soon.. It displayed in English only for a couple of times and then reverted back to Chinese.

Fantastic! Instead of downloading through the WordPress plugins interface, I downloaded directly from the WordPress site as a ZIP file. It seems to be working so far. Fingers crossed it continues that way.

@alvarez560 Thanks for your prompt assistance!

Updated to latest version. Have also tried rolling back to two previous version of the plugin with no luck.

Also just tried creating a fresh admin user with English language preference and experiencing the same issue.

Just tried that again to make sure.. Still the same problem.

To clarify a bit, only the editor window displays in Chinese. All the dashboard admin preferences are displaying in English as intended.