BYRED

Hi @mosesmedh,

WP-Cron is not disabled, and i have deleted all completed and failed tasks.

Hi @shahzeenfarooq

We have followed the three steps, but the problem persists. Please find the logs below.

https://pastebin.com/8kcziJNN

https://pastebin.com/4rDhu0QX

Thanks for your help

Hello @doublezed2,

We have already tried disabling all plugins…

System Status Report : https://pastebin.com/mBC665AQ

Thanks for your help

Hello @inpsydekrystian

We have not received any email, and we have checked our spam folder.

Regards

Hello @inpsydekrystian

i sended again now.

Thanks for your help

I don’t receive your email…

Hello @inpsydekrystian ,

We are contacting you again as we have not yet received a response regarding the ticket we opened. We have already submitted the bug logs, but there has been no update, and we are still unable to use PayPal for payments on our platform.

The issue arises when a customer clicks the “Pay” button. The PayPal window opens and then immediately closes, after which a critical error is displayed.

Could you please provide an update on the status of our ticket and advise on a potential solution? This issue is severely impacting our ability to process payments.

Thank you for your prompt attention to this matter. We look forward to hearing from you soon.

Best regards,

Hello @inpsydekrystian ,

Thank you for your response.

I have submitted the support ticket as requested and am awaiting further feedback. In the meantime, I have disabled PayPal on the site to avoid any issues.

Kind regards

Hi @beautyofcode ,

Thank you for your message! I followed your advice and opened a support request on WooCommerce.

Hello @femiyb

Request done ! Thanks for your help

Hello @femiyb

It’s works because I’m using the old version of your plugin. When updating to your latest version, it still doesn’t work. The payment methods disappear once I update.

Regards

Hello @femiyb

Thank you for your message. It seems that the issue may be related to the PayPal smart button setup. If the PayPal smart button is selected for the checkout process, it may override other payment options (PayPal Advanced card), such as card payments, causing them not to display.

Regards

• This reply was modified 4 months, 4 weeks ago by BYRED.

Hello @femiyb

It seems that when the PayPal smart button is activated on the cart, the card payment option doesn’t work, and PayPal doesn’t appear at checkout.

Let me know if you need any further assistance.

Best regards,

Hello @femiyb

Thanks for your reply, PayPal Standard payment option is not working, and currently, only card payments (by PayPal) are functioning with the previous version of your plugin.

Web site link

Regards