BYBO

Hi there

Yes it was very strange. Let us see how it goes as we have not had this happen before and I suspect it was a user issue with the change of month and not looking at the calendar properly.

And yes the time zone is set up correctly in the site.

Thanks again regards Claire

HI there

Yes I want to know as well. I use it on all my sites and it really is the best sitemap plugin but getting concerned that it is not compatible with the latest version of WP.

Thank you in advance for your response.

HI there

Thanks again for your support. And yes will mark it as closed. It is now looking more like a theme issue. But you are correct it is not an xcloner issue.

Regards Claire

HI again

Well the theme developers have come back saying it is a server issues and wished me good luck. I have copied below what they said. They have not outlined anything that they have tried to fix the issue.

“The theme does include Option Tree as this is what powers the theme options panel, but it is meant to be used this way and no one has ever had a problem similar to this for Valenti.

It really does seem to be an issue with your serever setup and open_basedir as the person from the forum said, and after trying the fix the issue, if it still doesn’t work, try downloading the htaccess to your pc (for backup) and then delete it from the site and see if that fixes it, it might be sever specific data in the htaccess that is causing the problem.”

Really not very satisfactory I feel.

This is now outside my area of expertise and not sure what to do next. Might see if I can find a cpanel expert to have a look at it for me. Luckily this is a site I have donated to my local business women’s group and not a paying client.

If you have any suggestions or clear instructions on how I can resolve this I would appreciate it.

Regards Claire

Hey mbrsolution

Thanks for the response and yes I guessed that was the case. In fact I thought it might be an Option Tree issue and someone on the WP Australia site said the same. I have posted below their feedback and let the Valenti developers know.

Now to see if I can fix it or if the Valenti can.

“From the looks of that error there is an issue with your server setup and open_basedir. You can usually get around this using either .htaccess or php.ini. Checkout this link for some ways to get around that. https://stackoverflow.com/questions/13291185/open-basedir-how-to-set-for-specific-directory/13291257#13291257

Also, I thought it might be worth noting that your theme is using Option Tree and from the looks of it it’s bundled inside your theme and their Devs might not be aware that it’s actually triggering the openbase_dir issue.”

Regards Claire