bvigorda

Hi,

Thank you for your reply and sorry for the delay on getting back to you on this.

In regard to the email icon not working:

I do use a Yahoo email account and a GMail email account daily.

I have been able to use mail sharing on other social sharing plugins I tried before this one and I’ve also been able to send emails to friends using email sharing icons at other websites many times in the past.

The email icon doesn’t even attempt to open to an email account.

A page my sharing icons are at for you to check if you wouldn’t mind is at:

https://www.staugustineloveslions.com/bridge-of-lions.

Thank you,
Gail

Update: Just sent three more support posts here and all were answered in record time. I couldn’t recommend this plugin and the support highly enough. Please contribute some to it annually to keep it going strong!

Helps a lot – thank you!

Hi – I had already left a 5 star review for the plugin and support a while ago. If I can update it I will. Thank you so much for everthing. Donations will be on the way now and annually now that I finally have everything set up and I know it’s going to work for me. Wishing you continued success with this.

Thank you. I kind of figured that, but wanted to be sure. Thanks again so much!

Thank you! I really appreciate your quick responses.

That’s good news – thank you! More questions on the way, but I’ll do separate posts.

Besides, there are so many other great login protection features with this plugin no one is getting in my dashboard!!

Paul – I’ve decided to forget about this. I’m fine without 2-factor. I like your Simple Firewall very much and I’m happy with it the way it is. I’ll just leave it as it is and chalk it up to some kind of glitch in my WP dashboard or something. Thank you! Gail

Hi Paul – thanks so much for your reply and especially on a weekend.

The only thing is I still have the same problem when I disable the SMTP plugin. Indeed, I still have the problem when I disable all plugins and change my theme to a standard one.

It also doesn’t explain why Simple Firewall says its own system sent the email to my gail at staugustineloveslions dot come address when I have it set up to send to my yahoo address.

Thank you!

Paul – I tried to edit the above, but I wasn’t allowed because it’s too old.

Just to update you, I deactivated all my plugins, including Easy WP SMPT, and changed to a standard theme. The issue persists. Thank you.

Hello Paul,

My web host support went into my dashboard to do some testing of the 2-factor authorization.

What she concluded from her reports was I needed to change my email address in general plugin options to my yahoo email address rather than have it set to go to my forwarder gail at staugustineloveslions.com She felt the authentication process did not allow for forwarding.

I made the change and also changed my User Management/notifications to my yahoo address. Strangely, per the message at my dashboard, Simple Firewall is still sending the 2-factor emails to my gail@ address. This is confirmed by the 550 non-delivery messages.

I tried using a different browser to change my settings and run the test, but that didn’t help. Please be assured I tried and checked everything multiple times.

Do you have any idea why I’m unable to get my changes in settings to work? Is there some setting in my WP dashboard that would override the firewall settings? Would Easy WP SMTP have anything to do with this?

Whether my web-host support is right or not about making the change, I’d like to get this straightened out so I can work further on this.

Thank you,
Gail

Thank you Paul. I wasn’t really sure where to go for help on this. What you say makes perfect sense. Have a great day.

Hi Paul, I had been replying to you by email rather than coming to this page. I just now noticed I was sending to a no-reply email address.

Please bear with me for how long this is. I believe all the information may be necessary to get to the bottom of the problem.

I used Easy WP SMPT as you suggested and it didn’t help. I tested my wp_mail by using a test I found at a blog that had me set up a /mailtest.php file with some code in it. That test showed my wp_mail was working correctly and I received an email from using the test.

I knew you were especially busy with support and I thought I’d check into some other issues I had noticed with my emails before continuing with this one.

My contact form was not sending all the necessary emails out. I worked with my web host support to get that straightened out and it’s working perfectly now. During everything we tried, one of the problems that came up was I’d get a 550 non-delivery email. It had to do with having two subject headers. I worked this out with support and I no longer get the non-delivery emails when testing the contact form.

So now I’m back to testing 2-factor authentication. I set it up again and received two 550 non-notification emails. They’re copied below and at the bottom of each email in bold text you’ll see they were triggered by Simple Firewall. The second one was a notice that someone (it was me) logged into my dashboard. I have never received a notice like that from Simple Firewall before. I do receive notices like that from WordFence regularly.

I thought it best to contact you rather than my web host support since it *seems* related to Simple Firewall only. Do you have any ideas why this is happening?

Thank you,
Gail

The two 550 messages:

This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:

[email protected]
(ultimately generated from [email protected])
SMTP error from remote mail server after end of data:
host outbound.mailspamprotection.com [184.154.208.34]:
550 Messages should have one or no Subject headers, not 2.

—— This is a copy of the message, including all the headers. ——

Return-path: <[email protected]>
Received: from [184.154.22.154] (port=48425 helo=www.staugustineloveslions.com)
by serv01.siteground327.com with esmtpa (Exim 4.80.1)
(envelope-from <[email protected]>)
id 1ZGRg8-0003ph-65
for [email protected]; Sat, 18 Jul 2015 07:57:20 -0500
Date: Sat, 18 Jul 2015 12:57:20 +0000
To: [email protected]
From: “Gail of St. Augustine Loves Lions” <[email protected]>
Subject: Email Sending Verification For: https://www.staugustineloveslions.com
Message-ID: <[email protected]>
X-Priority: 3
X-Mailer: PHPMailer 5.2.7 (https://github.com/PHPMailer/PHPMailer/)
MIME-Version: 1.0
Subject: Email Sending Verification For: https://www.staugustineloveslions.com
X-Mailer: PHP/5.6.10
MIME-Version: 1.0
Content-Type: text/plain; charset=UTF-8
Content-Transfer-Encoding: 8bit

Before enabling 2-factor email authentication for your WordPress site, you must verify you can receive this email.
This verifies your website can send email and that your account can receive emails sent from your site.
Verify Link: https://www.staugustineloveslions.com?wpsfkey=6394c727c5016ba3a9308ed994cff6c6&wpsf-action=emailsendverify
_______________________
This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:

[email protected]
(ultimately generated from [email protected])
SMTP error from remote mail server after end of data:
host outbound.mailspamprotection.com [108.163.220.50]:
550 Messages should have one or no Subject headers, not 2.

—— This is a copy of the message, including all the headers. ——

Return-path: <[email protected]>
Received: from [184.154.22.154] (port=34175 helo=www.staugustineloveslions.com)
by serv01.siteground327.com with esmtpa (Exim 4.80.1)
(envelope-from <[email protected]>)
id 1ZGRvy-0004Bg-4b
for [email protected]; Sat, 18 Jul 2015 08:13:42 -0500
Date: Sat, 18 Jul 2015 13:13:42 +0000
To: [email protected]
From: “Gail of St. Augustine Loves Lions” <[email protected]>
Subject: Email Notice: An Administrator Just Logged Into https://www.staugustineloveslions.com
Message-ID: <[email protected]>
X-Priority: 3
X-Mailer: PHPMailer 5.2.7 (https://github.com/PHPMailer/PHPMailer/)
MIME-Version: 1.0
Subject: Email Notice: An Administrator Just Logged Into https://www.staugustineloveslions.com
X-Mailer: PHP/5.6.10
MIME-Version: 1.0
Content-Type: text/plain; charset=UTF-8
Content-Transfer-Encoding: 8bit

As requested, WordPress Simple Firewall is notifying you of an administrator login to a WordPress site that you manage.
Details for this user are below:
– Site URL: https://www.staugustineloveslions.com
– Username: [email protected]
– IP Address: 108.90.29.218
Thanks.

Update: I was able to exclude the home page, but still unable to exclude cart, contact and policies pages. I’ve tried everything I can think of.

Email still not working on any of the pages.

Thank you