BurnZone

Currently the platform does not allow for private messages between users. The administrator has access to the email addresses of verified users for direct communication.

Hi Cassie,

The PHP version that you are using on your site is older than 5.3.0. Our plugin requires PHP version 5.3.0 or greater.
Your hosting provider may have a setting that lets you change the PHP version.

The Burnzone team

We encountered a bug that deleted the entire forum topic when any comment inside that topic was deleted. The intended behavior was to delete the forum topic only when the initiating comment is deleted.
We fixed this bug and improved the behavior a bit. We were also able to recover your entire forum topic.
We apologize for the inconvenience and we hope that you still enjoy using Burnzone Forums. Please do not hesitate to contact us for suggestions or any problem that you encounter in the future.

We were aware at all times about your bug report and were working on fixing it. This bug did not affect our WordPress plugin, but our backend server.
You can get information about our platform, as well as report bugs at https://help.theburn-zone.com/ .

Hello Sorensen,

Thank you for trying out BurnZone!

Installing a forum is easy. After installing our plugin and creating your site on BurnZone:
1) Go to https://theburn-zone.com/admin/forum, enable the checkbox and fill in the URL field with the page URL where you want to embed the forum (for instance: https://example.com/forum).
2) Edit the page having that URL and add the code that you can find on https://theburn-zone.com/admin/forum where you want it to be embedded.

That is how you can install a forum on your page and therefore engage your visitors. They will be able to create new topics (or discussions) and tag them accordingly (this way you can categorize them). You can create tags in the forum settings page (https://theburn-zone.com/admin/forum).

Please let us know in case you have any other questions.

Kind Regards,
The BurnZone Team

Hello mrelic,

If you installed the WordPress plugin, when you configure it, the SSO key is automatically added in WordPress so it is already enabled.

Please let us know if there is anything else that we can help you with.

Regards,
The BurnZone Team

I wanted to let you know that we have just launched the first versions of competitions and forums.

Regards,
The BurnZone Team

We are continuously adding features to the system. At the moment we are working on two major features that we’re going to launch in the very near future.

Hello,

I apologize for the late response. We analyzed your request and we are aware of the fact that “recent comments” is an important widget. It is currently on our to-do list. We are implementing a couple of other interesting widgets that people can embed into their sites and greatly improve integration with BurnZone.

Regards,
The BurnZone Team

Thank you for your feedback, phillery001!

Thank you, brody09!

Hello Steven,

Thank you very much for your review! Let us know in case you have more feedback or suggestions.

Regards,
The BurnZone Team

Hello JeekHeroes,

Thank you for contacting us.

The “not verified” badge is displayed whenever the email of a commenter is not verified. In order to make it disappear, you have to confirm your account by verifying your email. If you didn’t get the email from BurnZone (although you should have in either Inbox or Spam folder of your email account), you can simply do the following:

1) Go to your profile page on BurnZone. A box saying “Your email address has not been verified.” should be displayed on the page;
2) Click “send it again”. Then you should have the confirmation mail sent to your email address;
3) Click the confirmation link in the email.

Then the “not verified” badge will disappear.

Regarding your second question: yes, for now the only option for displaying a custom avatar is using Gravatar. Please make sure you are using the exact email address when registering on Gravatar.

Please let us know in case you need more information or if you encounter any other problems.

Regards,
The BurnZone Team

Hello,

HTTPS support is in our to-do list and it will be implemented in the following months. We are currently working on a set of features that will improve the commenting experience.

You can ask questions related to the commenting platform at https://help.theburn-zone.com.

Thank you for your interest in Burnzone!

The Burnzone Team

Hi,

https://theburn-zone.com/ works fine now.
Most probably we were deploying new features and the server was not accepting new requests. We are developing features very fast and deploying often.

You must create an account on https://theburn-zone.com/ in order to embed the plugin in your site, otherwise you’ll get a message saying that the conversation could not be loaded.
Check https://burnzone.desk.com/ for more information.

Thanks for being interested in Burnzone!

The Burnzone Team