Dan L

@codepeople

Thanks. I just submited a ticket. Once you get it, reply back and I’ll send over an admin log in.

I did disable all plugins (other than fields form) to test and still could not get it to show.

Hello. I updated the plugin per the instructions above, and I cleared my “browsing data”.

It did not work for me, I still can not see my forms.

Is clearing the “browsing data” from google chrome the same thing as “clearing the browser’s cache?

Are there any other ideas of things I can do?

You can hide the box at “s2Member -> API / List Servers ->
Registration / Double Opt-In Box? -> Require Double Opt-In
Checkbox?

But to ensure you have all members in BOTH MC and your
site, and to have S2 member deleted if MC member is deleted, you need the
plugin at https://krumch.com/kc-s2m-mc.

I use it and have no issues.

Anybody have an idea what is going on here?

Great. Thanks KTS.

Ok, thank you so much for trying.

Hey KTS,
First off, thank you so much for taking time to address this issue. I am very frustrated, so you have no idea how much this means to me.

I received Christian’s email, it is not going into my “junk”. The problem is his response did not address the root of my issue.

Here is the exact issue: the email address you have for the paid account is wrong (it’s missing an “S”) at the end of the email address. I could not log in because of this, so I hit the reset password button. The issue is that the temporary password is being sent to [email protected] instead of tech@bulkingdiets.com (with an “S”).

Can you please change the email address on the paid account to [email protected]? Then when I hit the reset password button I’ll actually get the email to finish the password reset process.

SUMMARY: I just need him to add a “S” to the end of the email address he has on file for my paid account.

If you have any luck, my ticket numbers are 4220 and 4263.

Thanks KT, much appreciated. It seems like good software, such a shame.

I bought the software about a week ago. Their site wont let me log in with the user name and password that I created when I signed up.

I tried to hit the “forgot password” button and it says that an email was sent to me with a new password, but nothing gets sent. I checked the my junk email, but unfortunately no luck.

Its not even the money, as I can easily go out and get a different plugin, but I already built a lot of functionality around S2 with the free edition.

It all just seems strange that this would happen.

Hi KT, thanks for your feedback. I changed the title as I’m not trying to Sabotage anybody. I was just thinking that in the past when I paid for something but did not get what I paid for, I was scammed. That has only happened to me a few times before, but I thought that maybe this was another time. Ultimately I just want to get my site up and going. Hopefully someone can help. Sorry if I offended anyone.