BWPS Team

Hello @sidewindern7,

Thank you for confirming and sharing your experience! ?? We’re glad to hear that the modified version is working well for you.

Our team is always happy to assist, even on weekends, to ensure everything runs smoothly for our users. If you need further assistance, don’t hesitate to reach out!

Hello @hassenkam and @sidewindern7,

Thank you for your response. We have already provided the modified versions via support, and we will also be releasing it in the new updates very soon.

Please do not hesitate to contact us, should you need further help.

Hi @hassenkam ,

Could you help to contact us via our Contact Form to get the modified version and install it then check if it fix the issue please?

Note: please back up your site before installing our modified version.

Awaiting your reply.

Hi @wmasztakowska ,

Our development team has addressed the issue with our plugin. However, it may take some time for our team to thoroughly check and test it before releasing the update.

Could you please contact us via our Contact Form to obtain the modified version, install it, and check if the issue is resolved?

Note: Please remember back up your site before instal modified version.

Awaiting your reply.

hi @lasse98 ,

Thank you for reaching out to us.

As you described, this appears to be a cache issue. When you protect a page, it should not be cached. If the page is cached, when someone uses a password to access it, the content will be cached and displayed directly to anyone instead of showing the the password form until the cache expires.

Could you please follow the document linked below to exclude the cookies from the cache or exclude your protected page from the cache, and check if it works?

Reference: Caching Plugins & Cache Servers Integration

Awaiting your reply.

Hi @hassenkam ,

Thank you for the information.

Could you please help test protecting a page/post then use a password and checking if it works?

Additionally, could you share with us the hosting server and cache server you are using? Could you also help exclude the protected page (https://www.videnskabsklubben.dk/download-materiale-kontaktpersoner/) from the cache please?

Awaiting your reply.

Hello @hassenkam,

Thank you for reaching out to us.

We have tested this on our end and the submit button keeps loading after entering the wrong password.

If the submit button keeps loading after you enter the password in partial content protection (PCP) form, it might be due to?No ‘Access-Control-Allow-Origin’ header?issue. It happens when your site is HTTPS but you unlock the content in HTTP page.

To fix it, all you need to do is to?redirect the HTTP to HTTPS?automatically.

Please check and let us know if it works.

Hi @evdmzurich ,

No, it isn’t. You shouldn’t send the backdoor link here.

Could you please send us via Contact Form on our website?

Awaiting your reply.

Hi @wmasztakowska ,

Thank you for providing the information.

Could you please let us know which version of PPWP you’re using? Are you using PPWP Lite or PPWP Pro? Have you updated the plugin to the latest version yet?

Awaiting your reply.

Hi @wmasztakowska ,

Thank you for reaching out to us.

Could you provide us a test password and a sample protected page URL for us to take a look please?

Awaiting your reply.

Hi @dsciandra ,

Thank you for reaching out to us.

Could you please try reinstalling PPWP Lite, navigating to the Sitewide Protection section in the PPWP settings, disabling the sitewide protection, and then checking if it works?

Additionally, could you clear your server-level cache (via your hosting server settings) and see if that resolves the issue?

As we checked, we didn’t encounter the password form when accessing your site.

Awaiting your reply.

Hi @evdmzurich ,

Thank you for reaching out to us.

To assist you better, could you please provide us:

1. A test password and protected page URL for us to take a look?
2. What hosting server, and cache server are you using? Could you help to temporarily disable and clear all the cache service then re-enter the password and check if it works?

Awaiting your reply.

Hi @djdavit1990 ,

Sorry for the late response.

We have replied to your email, could you help to check please?

Awaiting your reply.

Hello @wpress2010,

Thank you for reaching out to us!

You can customize the default WordPress excerpt text or even replace it with a password form.

Replace the default WordPress excerpt by a custom text

function show_post_excerpt( $excerpt ) { if ( post_password_required() ) $excerpt = 'Custom message'; return $excerpt; } add_filter( 'the_excerpt', 'show_post_excerpt' );

For more information, please take a look here: Display Featured Images & Excerpts for Password Protected Content

• This reply was modified 1 month ago by BWPS Team.

Hello @fusionprime7,

Thank you for reaching out to us.

You can only choose one role at a time with the free version of our plugin.

Using the PDA Gold and the Access Restriction extension, you can select more than 1 role for individual files.

Check this out for more details: https://preventdirectaccess.com/docs/restrict-file-access-user-roles/

Let us know if you have any further questions.