bsweb

This is still hapenning

• This reply was modified 7 months ago by bsweb.

Hi @pandda911 In the media library you can disable comments on media. You have to turn the option on in screen options at the top to see it.

Never known why WordPress make it default to allow comments, spammers heaven.

Our apologises it has been resolved and wasn’t to do with WooCommerce.

Outdoor First Aid Courses – World Class Training

Find “tribe-events-header tribe-events-header–has-event-search” and then uncheck “display: none;” and you will see the issue.

Thanks!

• This reply was modified 2 years, 1 month ago by bsweb.

I have a number tickets open and not resolved.

https://support.theeventscalendar.com/ticket_gQiCeW0gBvcZ69s7
https://support.theeventscalendar.com/ticket_H8LbJ28KqaR5oB31

This is on top of another 10+ which are just about things that should work. It is painful.

I can confirm that the “paypal account optional” is on. I am in a private window, using a fake email with no paypal account on my computer. This is what I get.

https://snipboard.io/yVKQ2g.jpg

• This reply was modified 4 years, 10 months ago by bsweb. Reason: typo

Hi Amanda,

Thanks for the clarification, I have resolved the issue.

Cheers.

• This reply was modified 4 years, 10 months ago by bsweb. Reason: Forgot mark as resolved

Shipping Zones
https://snipboard.io/6HPIU8.jpg

Correct TQ9
https://snipboard.io/6aKY2d.jpg

Incorrect TQ9 6…
https://snipboard.io/9nqfu8.jpg

Hi Phil,

OK, that’s great (perhaps put something in the documentation regarding that? https://agegate.io/docs/cms-settings/restriction-settings)

So I have enabled on the /shop. How do I do it on the WooCommerce products? The shop sells wines.

Thanks.

Hi Phil,

Thanks for getting back to us. I have enabled the javascript option and it works on ‘All Content’. If I select ‘Selected Content’ it goes back to not working. I was expecting the selected content to show some options so I can say what to show on but nothing changed when that option is selected.

Thanks.

Ho Joey,

Thanks for getting back to me. As I mentioned initially we tried disabling plugins and identified WooCommerce PayPal Checkout Payment Gateway as the culprit. If that plugin is disabled then the checkout form labels show correctly as required with an *. As soon as we enable that plugin it changes the label to (optional) although the field remains required.

Thanks.

Here you go Joey. Cheers.

### WordPress Environment ###

WordPress address (URL):
Site address (URL):
WC Version: 3.8.1
REST API Version: ? 1.0.2
Log Directory Writable: ?
WP Version: 5.3.2
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: ?
WP Cron: ?
Language: en_GB
External object cache: –

### Server Environment ###

Server Info: Microsoft-IIS/8.5
PHP Version: 7.3.11
PHP Post Max Size: 100 MB
PHP Time Limit: 300
PHP Max Input Vars: 1000
cURL Version: 7.64.0
OpenSSL/1.1.1d

SUHOSIN Installed: –
MySQL Version: 5.7.17
Max Upload Size: 100 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 3.8.1
WC Database Prefix: wp_
MaxMind GeoIP Database: ?
Total Database Size: 85.40MB
Database Data Size: 63.39MB
Database Index Size: 22.01MB
wp_woocommerce_sessions: Data: 5.02MB + Index: 1.02MB + Engine InnoDB
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### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (24) ###

Event Tickets Plus: by Modern Tribe
Inc. – 4.11.1

Event Tickets: by Modern Tribe
Inc. – 4.11.1

Google XML Sitemaps: by Arne Brachhold – 4.1.0
Jetpack by WordPress.com: by Automattic – 8.1
Mailchimp for WooCommerce: by Mailchimp – 2.3.1
Tawk.to Live Chat: by Tawkto – 0.4.1
Team Members: by WP Darko – 5.0.3
The Events Calendar: by Modern Tribe
Inc. – 4.9.14

Ultimate Member: by Ultimate Member – 2.1.2
Where Did You Hear About Us Checkout Field for WooCommerce: by Wooassist – 1.1.1 – Not tested with the active version of WooCommerce
WooCommerce Conditional Payment Methods: by WP Super Admins – 1.5.2 – Not tested with the active version of WooCommerce
Advanced Order Export For WooCommerce: by AlgolPlus – 3.1.1
WooCommerce Admin: by WooCommerce – 0.24.0
WooCommerce PayPal Checkout Gateway: by WooCommerce – 1.6.18
WooCommerce Services: by Automattic – 1.22.2
WooCommerce – ShipStation Integration: by WooCommerce – 4.1.31
WooCommerce: by Automattic – 3.8.1
Wordfence Security: by Wordfence – 7.4.5
WordPress Importer: by wordpressdotorg – 0.6.4
Yoast SEO: by Team Yoast – 12.8.1
WordPress Carousel: by ShapedPlugin – 2.1.8 – Not tested with the active version of WooCommerce
WP Google Maps: by WP Google Maps – 8.0.14
WP Mail SMTP: by WPForms – 1.8.1
WPForms Lite: by WPForms – 1.5.8.2

### Inactive Plugins (2) ###

Akismet Anti-Spam: by Automattic – 4.1.3
WooCommerce Bulk Editor: by realmag777 – 1.0.5.1

### Settings ###

API Enabled: –
Force SSL: –
Currency: GBP (￡)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop base: #8 – /shop/
Basket: #9 – /basket/
Checkout: #10 – /checkout/
My account: #11 – /my-account/
Terms and conditions: #12597 – /terms-and-conditions/

### Theme ###

Name: Sparkling Child
Version: 2.5.0
Author URL: https://colorlib.com/
Child Theme: ?
Parent Theme Name: Sparkling
Parent Theme Version: 2.4.7
Parent Theme Author URL: https://colorlib.com/
WooCommerce Support: ?

### Templates ###

Overrides: sparkling-child/woocommerce/checkout\terms.php
sparkling-child/woocommerce/checkout\thankyou.php
sparkling-child/woocommerce/single-product\meta.php
sparkling-child/woocommerce/single-product\price.php
sparkling-child/woocommerce/single-product\short-description.php

### Action Scheduler ###

Complete: 1,638
Oldest: 2019-12-18 16:27:04 +0000
Newest: 2020-01-18 16:13:05 +0000

Pending: 2
Oldest: 2020-01-18 17:13:05 +0000
Newest: 2020-01-18 17:13:05 +0000

Canceled: 36
Oldest: 2019-12-19 18:10:04 +0000
Newest: 2020-01-15 22:12:24 +0000

In-progress: 0
Oldest: –
Newest: –

Failed: 0
Oldest: –
Newest: –

I had to roll the website back to the 5th December when it was last confirmed working. We are meant to be updating the theme 1st quarter of 2019 so we might not invest the time to figure out why it is broken with the latest version of the plugin. I’ll update in a week when we have returned from the festive break.

### WordPress Environment ###

Home URL: https://www.worldclasstraining.co.uk
Site URL: https://www.worldclasstraining.co.uk
WC Version: 3.5.2
Log Directory Writable: ?
WP Version: ? 4.9.9 - There is a newer version of WordPress available (5.0.1)
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: ?
WP Cron: ?
Language: en_GB
External object cache: –

### Server Environment ###

Server Info: Microsoft-IIS/8.5
PHP Version: 7.0.26 - We recommend using PHP version 7.2 or above for greater performance and security. How to update your PHP version
PHP Post Max Size: 8 MB
PHP Time Limit: 300
PHP Max Input Vars: 1000
cURL Version: 7.56.0
OpenSSL/1.0.2m

SUHOSIN Installed: –
MySQL Version: 5.7.17
Max Upload Size: 8 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 3.5.2
WC Database Prefix: wp_
MaxMind GeoIP Database: ?
Total Database Size: 45.48MB
Database Data Size: 38.38MB
Database Index Size: 7.10MB
wp_woocommerce_sessions: Data: 0.08MB + Index: 0.02MB
wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB
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wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.03MB
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wp_yoast_seo_links: Data: 0.08MB + Index: 0.02MB
wp_yoast_seo_meta: Data: 0.02MB + Index: 0.00MB

### Post Type Counts ###

aktt_tweet: 940
attachment: 374
download: 1
edd_log: 10
edd_payment: 22
feedback: 646
nav_menu_item: 28
news: 2
page: 49
post: 161
product: 74
product_variation: 3
revision: 1118
sched_announcement: 1
sfwd-certificates: 1
sfwd-courses: 2
sfwd-lessons: 5
sfwd-quiz: 5
sfwd-topic: 21
sfwd-transactions: 1
shop_coupon: 66
shop_order: 682
shop_order_refund: 8
testimonial: 2
ticket-meta-fieldset: 2
tribe_events: 99
tribe_organizer: 12
tribe_rsvp_tickets: 1
tribe_venue: 17
tribe_wooticket: 442
tt-gallery: 1
um_directory: 1
um_form: 3
um_role: 2
um_tab: 1
vp_portfolio: 1
vp_slider: 1

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (29) ###

LayerSlider WP: by Kreatura Media – 5.3.2
AddToAny Share Buttons: by AddToAny – 1.7.33
Akismet Anti-Spam: by Automattic – 4.1
amr shortcode any widget: by anmari – 3.6
Capability Manager Enhanced: by Jordi Canals
Kevin Behrens – 1.5.11

WooCommerce Discontinued Products: by Leon @ 211J – 1.1.3 – Not tested with the active version of WooCommerce
Duplicate Post: by Enrico Battocchi – 3.2.2
Event Tickets Plus: by Modern Tribe
Inc. – 4.9

Event Tickets: by Modern Tribe
Inc. – 4.9.2

WPBakery Visual Composer: by Michael M - WPBakery.com – 5.0.1
Karma Builder: by TrueThemes – 2.2.7
Karma Demo Content: by TrueThemes – 1.2
MailChimp: by MailChimp – 1.5.7
Mobile Assistant Connector: by eMagicOne – 1.4.8
Official StatCounter Plugin: by Aodhan Cullen – 2.0.6
PixelYourSite: by PixelYourSite – 5.3.3
Revolution Slider: by ThemePunch – 4.6.5
Save with keyboard: by Mattia Trapani (zupolgec)
Ron Valstar (sjeiti) – 3.0.2

Simple Wp Sitemap: by Webbjocke – 1.2.1
Simple Yearly Archive: by Oliver Schl?be – 2.1.1
The Events Calendar: by Modern Tribe
Inc. – 4.7.2

Ultimate Member: by Ultimate Member – 2.0.35
Advanced Order Export For WooCommerce: by AlgolPlus – 2.0.1
WooCommerce Predictive Search LITE: by a3rev Software – 4.2.2
WOOF - WooCommerce Products Filter: by realmag777 – 1.2.2.1
WooCommerce: by Automattic – 3.5.2
Wordfence Security: by Wordfence – 7.1.18
Yoast SEO: by Team Yoast – 9.3
WP Testimonial Widget: by Stark Digital – 3.0

### Settings ###

API Enabled: ?
Force SSL: –
Currency: GBP (￡)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

### WC Pages ###

Shop base: #2447 - /shop/
Basket: #4141 - /basket/
Checkout: #4143 - /checkout/
My account: #4237 - /ecommerce/
Terms and conditions: #3552 - /terms-and-conditions/

### Theme ###

Name: Karma Child
Version: 1.0.0
Author URL: https://www.blacksnow.co.uk
Child Theme: ?
Parent Theme Name: Karma
Parent Theme Version: 4.8.2
Parent Theme Author URL: https://www.truethemes.net
WooCommerce Support: ?

### Templates ###

Overrides: Karma-child/woocommerce/checkout\thankyou.php
Karma-child/woocommerce/emails\customer-new-account.php

I can confirm that just adding define( ‘WP_AUTO_UPDATE_CORE’, minor) to the wp-config.php file fixed the problem for all our sites, which were then updated to 4.9.9.
Thanks for the help guys and have a great festive period!