Benjamin
Forum Replies Created
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Forum: Plugins
In reply to: [Timely All-in-One Events Calendar] Can’t Setup Recurring EventsThanks for reaching out!
It seems you are still using an outdated plugin version. If you want to update your plugin and fix this issue, just contact us through this FORM, and we will guide you through the process.
Sincerely,
Ben | Timely Customer SupportForum: Plugins
In reply to: [Timely All-in-One Events Calendar] ShortcodesHi @cienfu90
Thanks for reaching out!
Embed code is a new feature that has replaced shortcodes and where you can find many new options with which you can additionally filter the calendar, set the default view, date range, etc.
You can find out more information here:
https://help.time.ly/how-to-embed-your-calendar/Sincerely,
Ben | Timely Customer SupportHi @amsch808
Thanks for reaching out!
You can change their user role to Editor, after which they will be able to edit their own and other authors’ events.
You can find out more information here:
https://help.time.ly/how-to-add-users-to-your-timely-account/Sincerely,
Ben | Timely Customer SupportForum: Plugins
In reply to: [Timely All-in-One Events Calendar] Calendar cache size problemHi @sylvainarzo
Thanks for reaching out!
You seem to be using our outdated plugin version. If you want to update your plugin and fix this issue, just contact us through this FORM, and we will guide you through the process.
Sincerely,
Ben | Timely Customer SupportForum: Plugins
In reply to: [Timely All-in-One Events Calendar] Import all events Office365 calenderForum: Plugins
In reply to: [Timely All-in-One Events Calendar] Partial view nor workingForum: Plugins
In reply to: [Timely All-in-One Events Calendar] Delete accountHi @auntypizza
Please contact us HERE, and we will delete your account.
Sincerely,
Ben | Timely Customer SupportForum: Reviews
In reply to: [Timely All-in-One Events Calendar] I do not recommendHi @spamiky
Thank you for taking the time to provide us your feedback.
As most software services, we ask users to create an account to access our software. The main reason for the secure login requirement is to protect the integrity of our system and users’ data. Security and privacy are a priority for us, so you can rest assured that your data is protected. Aside from strong internal policies and procedures, we have enterprise-level security and privacy measures in place, which most plugin developers do not have.
If there’s anything else we can do for you, please let us know!
Sincerely,
Ben | Timely Customer SupportForum: Plugins
In reply to: [Timely All-in-One Events Calendar] Wordfence error@susantau, the cache area/folders of the plugin gets re-written when things change. These files are effectively compiled versions of the .twig files, and if the twig files change, then the content of these files will change as well. This avoids the twig files being processed every time (which would severely slow down the calendar).
Sincerely,
Ben | Timely Customer SupportForum: Plugins
In reply to: [Timely All-in-One Events Calendar] how to export to CSV fileHi @susantau
Thanks for reaching out!
It is possible to export events in XML format, which you can convert to CSV and open in Excel or Google spreadsheet.
Sincerely,
Ben | Timely Customer SupportForum: Plugins
In reply to: [Timely All-in-One Events Calendar] WordFence and Timely Scan ResultHi @exdesign
Thanks for reaching out!
The cache area/folders of the plugin gets re-written when things change. These files are effectively compiled versions of the .twig files, and if the twig files change, then the content of these files will change as well. This avoids the twig files being processed every time (which would severely slow down the calendar).
We have released a new platform in the meantime where this problem does not exist, so we recommend you to move your events to the “new platform”. We would be more than happy to help you with that. Just contact us through this FORM, and we will guide you through the process.
Sincerely,
Ben | Timely Customer SupportForum: Plugins
In reply to: [Timely All-in-One Events Calendar] Slowed down backendHi Vincent,
Thanks for reaching out!
You may still be using our outdated plugin. If you want to update your plugin, just contact us through this FORM, and we will guide you through the process.
Sincerely,
Ben | Timely Customer SupportForum: Plugins
In reply to: [Timely All-in-One Events Calendar] Errors in logForum: Plugins
In reply to: [Timely All-in-One Events Calendar] Clicking events on Calendar yields 404Thanks for reaching out!
I can see that you are still using our outdated plugin version. If you want to update your plugin and fix this issue, just contact us through this FORM, and we will guide you through the process.
Sincerely,
Ben | Timely Customer Support