Aradhy Singh (BSF)
Forum Replies Created
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Forum: Reviews
In reply to: [Astra] Good thème with an efficient customer relationshipHi @rcourbayre,
Thank you so much for your kind review! We’re thrilled to hear that you are enjoying Astra and finding it both beautiful and efficient.
We appreciate your support, and we’re always here if you need anything else!
Forum: Reviews
In reply to: [Astra] Excellent SupportHi @salamsalloum,
Thank you for your feedback! We’re happy to hear you’re enjoying the theme and that our support team was able to resolve your issues. It’s great to know our pro subscribers are well taken care of by the team.
We’re always here if you need anything else!
Forum: Reviews
In reply to: [Astra] Top quality supportHi @automotifexpert,
Thank you so much for your kind words! We’re really glad to hear that you’re enjoying Astra and that our support team has made such a positive impression. We’re always here to help and ensure your experience with Astra is as smooth as possible.
Wishing you continued success with your site!
Forum: Themes and Templates
In reply to: [Astra] Layout issue in Sticky Add to CartHi @vimalwplogin,
I have checked the single product page but unfortunately can’t see the Sticky Add to Cart enabled. Could you please reactivate it so that we can have a look at it from the front end?
I have checked it on my end and it seems to be working fine. [Link to Screenshot] In case the issue persists, please share the steps so that we can replicate it on my end or share the Customizer settings. This documentation will help you with the detailed steps for sharing the Customizer settings. [Link to Documentation]
Hope this helps.
Kind regards,
AradhyForum: Themes and Templates
In reply to: [Astra] Header text is on on top of each other on mobileHi @locker17,
The issue seems to be coming from the line height of the text. To resolve this, kindly navigate to Customize > Global > Typography > Body Font and set the line height. For a visual reference, please check out the attached screenshot. [Link to Screenshot]
I hope this helps.
Kind regards,
AradhyForum: Themes and Templates
In reply to: [Astra] Problem Meta Viewport with Astra ThemeHi @leo150595,
I noticed you’re still on Astra v4.3.1. While I don’t believe this version is causing the issue, it’s always a good idea to update to the latest version. If updating doesn’t resolve the problem, I recommend opening a ticket from our support portal for further assistance.
Kind regards,
AradhyForum: Themes and Templates
In reply to: [Astra] Logo Not ShowingHi @simon1234bunny,
We would need to have a look at the website. Could you please share the complete URL of the website so that we can inspect it from the front end and assist you with a precise solution?
In case you wish to receive the solution in the mail, I would request you kindly open a ticket from our support portal.
Kind regards,
AradhyForum: Themes and Templates
In reply to: [Astra] Remove header pagesHi @ocio132,
In that case, you’ll need to edit the menu you have assigned for the Header. Simply go to Dashboard > Appearance > Menus > Select the menu and remove the pages you no longer need.
Hope this helps!
Kind regards,
AradhyForum: Themes and Templates
In reply to: [Astra] How to revert change of logo colorHi @automotifexpert,
The reset button works only if the changes have not been saved. In case you have saved the changes, you can reset the color with the clear button present in the color selector. For a visual reference, please check out this screencast.
Hope this helps.
Kind regards,
AradhyForum: Themes and Templates
In reply to: [Astra] product images croppedHi @renovomotors,
Unfortunately, I am unable to replicate the issue on my end, indicating that the issue is specific to your site configurations. Refer to this screenshot, please.
To begin with, I would suggest you kindly switch to the default WooCommerce theme–Storefront, and then observe the results. Also, kindly deactivate the plugins to ensure it is not coming from a plugin conflict.
Let me know how it goes for you.
Kind regards,
AradhyForum: Themes and Templates
In reply to: [Astra] Mostrar productos de la misma categoría con navegaciónHi @cesarborrasgrau,
No problem at all—happy to help!
If you need assistance with anything else related to Astra, feel free to start a new topic anytime.
Hi @reggio1971,
Thank you for sharing the update! I am glad that the solution worked and everything is working fine at your end :)?
Regarding the other topics, I can see that you have already mentioned that you were able to figure out the solution and they are working fine at your end.
Best regards,?
AradhyHi @reggio1971,?
I am glad that you were able to find the doc and it worked for you. ??
To begin with, I would also like to mention that you can hide the meta information including the date and author by navigating to the Customizer > Blogs > Single Post > Post Title Area > Meta. This is not related to Astra Pro as the feature is available on the Astra free theme and the way to hide the “Next” and “Previous” navigation can also be done using the child theme, as mentioned in the doc.
Don’t hesitate to reach out if you need any further assistance in the future.
Kind regards,
AradhyHi @reggio1971,?
I’m glad to hear you found a CSS workaround and thanks for sharing it here. ??
Don’t hesitate to reach out if you need any further assistance in the future.
Kind regards,
AradhyForum: Themes and Templates
In reply to: [Astra] Related Posts by name?Hi @brvnbld,
Just to clarify, the related content is automatically generated by WordPress and will be the same across all themes, so it’s not possible to manually choose which posts are displayed. The Related Post is shown by Category or Tag. The order can be done by Date, Name, etc. https://d.pr/i/UbgCuv
If you want to show specific posts, I’d recommend using the Blog Posts block, where you can configure it just the way you like.
Alternatively, you can also use a third-party plugin that is compatible with the theme to achieve the results.
Hope this helps!
Kind regards,
Aradhy