Aradhy Singh (BSF)
Forum Replies Created
-
Forum: Themes and Templates
In reply to: [Astra] Published Page Not FoundHi @rbarron,
I have reviewed the page and it still shows the page not found error. Refer to this screenshot, please. To begin with, I would suggest refreshing the permalinks to regenerate the necessary rewrite rules and flush the existing permalink cache. Here’s how you can do this: [Link to Documentation]
If the issue persists, I would suggest performing the basic troubleshooting steps outlined in this documentation. This will help us figure out any conflicts if there are any.
Kind regards,
Aradhy ??Forum: Themes and Templates
In reply to: [Astra] Possible bug: added_to_cart event always triggeredHi @lidias-1,
I have tested the cart action on my end and it seems to be working fine. Refer to this screencast, please. Could you please confirm if this is the thing you are referring to? If not, I would request to share a similar screencast so that we can get a better understanding of the issue. Also, it would be helpful if you can share the complete URL of the product page.
Kind regards,
Aradhy ??Forum: Themes and Templates
In reply to: [Astra] Astra updtae removed editor option from Apperance tabHi @nicoip,
The option to customize the Header and Footer is in the Customizer, which you can access by navigating to Dashboard > Appearance > Customize. For the detailed steps, please check out the attached guides:
https://wpastra.com/docs/create-header-with-header-builder/
https://wpastra.com/docs/create-footer-with-footer-builder/I hope this helps.
Kind regards,
Aradhy ??Forum: Reviews
In reply to: [Astra] ExcellentHi @panoptic,
Thank you so much for your kind words! We’re thrilled to hear that you find the interface well-optimized, simple, and intuitive. Your feedback inspires us to keep delivering the best experience possible. If you ever have suggestions or need assistance, we’re here for you! ??
Forum: Themes and Templates
In reply to: [Astra] How to Reference Page Template in CSSHi @withacause,
Since discussing anything related to the pro version is not allowed in this forum, as mentioned in the Forum Guidelines, please reach out to us thru our Support Portal and mark this topic as
Resolved
. Maybe we can figure out a way to do this within the settings itself.Just FYI, we respond faster there.
Kind regards,
Aradhy ??Forum: Reviews
In reply to: [Astra] Terrible support continues bug with Polylang and Sticky HeaderHi @rafluca,
Thank you for leaving a review and sharing your experience. We appreciate your feedback.
Are there any threads/tickets you can share with us? This will help us better understand your concern. Also, if you need any assistance related to this, please consider starting a ticket for Pro support from here.
Thank you for using our theme and for your continued support. Your feedback is invaluable in helping us improve.
Kind regards,
Aradhy ??Forum: Reviews
In reply to: [Astra] Featured images bugHi @pierrevvv,
Thank you for leaving a review and sharing your experience. We appreciate your feedback.
I checked the Blog Archive page on my end and it seems to be working fine. Refer to this screenshot, please. Are there any threads/tickets you can share with us? This will help us better understand your concern. Also, if you need any assistance related to this, please consider starting a thread from this link.
Thank you for using our plugin and for your continued support. Your feedback is invaluable in helping us improve.
Kind regards,
Aradhy ??Forum: Themes and Templates
In reply to: [Astra] Custom fields, Schema markupsHi @hassanb,
You can use the child theme to add the custom code. Here’s a quick guide to help you get started: [Link to Guide]
Kind regards,
Aradhy ??Forum: Themes and Templates
In reply to: [Astra] Random content I can’t removeHi @jhowell47260,
That’s strange! I downloaded the JSON file and got the same results again. Could you please highlight the exact element you wish to remove from the Footer you are getting?
Kind regards,
Aradhy ??Forum: Themes and Templates
In reply to: [Astra] Product image gallery not work for elementor?Hi @losvincent,
The gallery layouts available in the Customizer are specifically designed to work with default WooCommerce pages only. If you’re using a custom-made template to modify those pages, the control over the layout will need to be managed directly within the custom template.
Additionally, I tested this by creating a custom template and checking with various themes. I noticed that the gallery images were not visible with any of them. I recommend replicating these steps on your end to observe the results.
Kind regards,
Aradhy ??Forum: Themes and Templates
In reply to: [Astra] Question about Changing Astra Basic and Pro LayoutsHi @dinekim,
Thank you for reaching out!
I understand that you’re looking for assistance in modifying the homepage content. However, as per the Forum Guidelines, discussions related to the pro version are not permitted here.
To ensure we can assist you promptly, please reach out to us through our Support Portal and mark this topic as resolved. Just a quick note—our team responds faster via the Support Portal.
Looking forward to helping you further!
Kind regards,
Aradhy ??Forum: Reviews
In reply to: [Astra] Sehr gutes ThemaHi @bery63,
Thank you for your amazing feedback! We’re delighted to hear that you think Astra is the best WordPress theme. Your support means the world to us!
Forum: Themes and Templates
In reply to: [Astra] Where is Astra 4.8.11?Hi @martje65,
The changelog mentions that the version 4.8.11 if of Astra Pro Addon, while the latest version of the Astra theme is still 4.8.10. Refer to this screenshot, please.
Hope this helps!
Kind regards,
Aradhy ??Forum: Reviews
In reply to: [Astra] so far the best theme there is !Hi @micla,
Thank you so much for your wonderful review! We’re thrilled to hear that you love the theme and find it easy to use. If you ever need assistance or have any suggestions, don’t hesitate to reach out. Happy website building! ??
Forum: Themes and Templates
In reply to: [Astra] Footer menu not centre aligning in mobileHi @papermelon,
You can upload it to any drive or file-sharing platform such as Droplr and then share the link here.
Kind regards,
Aradhy ??