Aradhy Singh (BSF)

Hi @automotifexpert,

Thank you so much for your kind words! We’re really glad to hear that you’re enjoying Astra and that our support team has made such a positive impression. We’re always here to help and ensure your experience with Astra is as smooth as possible.

Wishing you continued success with your site!

Hi @vimalwplogin,

I have checked the single product page but unfortunately can’t see the Sticky Add to Cart enabled. Could you please reactivate it so that we can have a look at it from the front end?

I have checked it on my end and it seems to be working fine. [Link to Screenshot] In case the issue persists, please share the steps so that we can replicate it on my end or share the Customizer settings. This documentation will help you with the detailed steps for sharing the Customizer settings. [Link to Documentation]

Hope this helps.

Kind regards,
Aradhy

Hi @locker17,

The issue seems to be coming from the line height of the text. To resolve this, kindly navigate to Customize > Global > Typography > Body Font and set the line height. For a visual reference, please check out the attached screenshot. [Link to Screenshot]

I hope this helps.

Kind regards,
Aradhy

Hi @leo150595,

I noticed you’re still on Astra v4.3.1. While I don’t believe this version is causing the issue, it’s always a good idea to update to the latest version. If updating doesn’t resolve the problem, I recommend opening a ticket from our support portal for further assistance.

Kind regards,
Aradhy

Hi @simon1234bunny,

We would need to have a look at the website. Could you please share the complete URL of the website so that we can inspect it from the front end and assist you with a precise solution?

In case you wish to receive the solution in the mail, I would request you kindly open a ticket from our support portal.

Kind regards,
Aradhy

Hi @ocio132,

In that case, you’ll need to edit the menu you have assigned for the Header. Simply go to Dashboard > Appearance > Menus > Select the menu and remove the pages you no longer need.

Hope this helps!

Kind regards,
Aradhy

Hi @automotifexpert,

The reset button works only if the changes have not been saved. In case you have saved the changes, you can reset the color with the clear button present in the color selector. For a visual reference, please check out this screencast.

Hope this helps.

Kind regards,
Aradhy

Hi @renovomotors,

Unfortunately, I am unable to replicate the issue on my end, indicating that the issue is specific to your site configurations. Refer to this screenshot, please.

To begin with, I would suggest you kindly switch to the default WooCommerce theme–Storefront, and then observe the results. Also, kindly deactivate the plugins to ensure it is not coming from a plugin conflict.

Let me know how it goes for you.

Kind regards,
Aradhy

Hi @cesarborrasgrau,

No problem at all—happy to help!

If you need assistance with anything else related to Astra, feel free to start a new topic anytime.

Hi @reggio1971,

Thank you for sharing the update! I am glad that the solution worked and everything is working fine at your end :)?

Regarding the other topics, I can see that you have already mentioned that you were able to figure out the solution and they are working fine at your end.

Best regards,?
Aradhy

Hi @reggio1971,?

I am glad that you were able to find the doc and it worked for you. ??

To begin with, I would also like to mention that you can hide the meta information including the date and author by navigating to the Customizer > Blogs > Single Post > Post Title Area > Meta. This is not related to Astra Pro as the feature is available on the Astra free theme and the way to hide the “Next” and “Previous” navigation can also be done using the child theme, as mentioned in the doc.

Don’t hesitate to reach out if you need any further assistance in the future.

Kind regards,
Aradhy

Hi @reggio1971,?

I’m glad to hear you found a CSS workaround and thanks for sharing it here. ??

Don’t hesitate to reach out if you need any further assistance in the future.

Kind regards,
Aradhy

Hi @brvnbld,

Just to clarify, the related content is automatically generated by WordPress and will be the same across all themes, so it’s not possible to manually choose which posts are displayed. The Related Post is shown by Category or Tag. The order can be done by Date, Name, etc. https://d.pr/i/UbgCuv

If you want to show specific posts, I’d recommend using the Blog Posts block, where you can configure it just the way you like.

Alternatively, you can also use a third-party plugin that is compatible with the theme to achieve the results.

Hope this helps!

Kind regards,
Aradhy

Hi @18118-1,

It seems that the issue is coming because the “Shop” page is named “Catalog”. Could you please try changing it to something else?

Also, maybe it’s related to the “Product permalinks” under Dashboard > Settings > Permalinks settings. Could you please ensure that the permalinks are correctly configured and also try saving them to the default values? Additionally, I would also suggest checking for any plugin conflicts by deactivating them all and then activating them one by one.

Let me know how it goes for you.

Kind regards,
Aradhy

Hi @shahzeb104,

I have an update for you. It appears that the behavior is an expected outcome from the WooCommerce plugin. The slider is behaving differently on some themes like Astra, Kadence, and WordPress 2024 and is smoothly in effect with WordPress 2023 and storefront. We don’t have control over this as we are using the flexslider from WooCommerce only!

For an alternative solution, I would recommend reaching out to WooCommerce support as they can guide you better with this.

Kind regards,
Aradhy