Aradhy Singh (BSF)

Hi @interexmarketing,

Could you please submit a ticket through our support portal? As a Pro user, you’ll receive priority support there, and we’ll be able to take a closer look to provide a more accurate solution.

Kind regards,
Aradhy

Hi @fotografico,

Thank you for your feedback! We’re glad to hear that your experience with our theme proved to be positive and efficient. If you need further assistance, don’t hesitate to reach out!

Hi @giovanni57,

It seems the code isn’t working on our end either. You might want to reach out to the code developer for further assistance. Just a heads-up—providing custom code is outside our support scope.

As an alternative, if you’re looking to translate the button text, you can do so using a multilingual plugin. For detailed steps, please check out this [documentation link].

I hope this helps!

Kind regards,
Aradhy

Hi @automotifexpert,

If you’ve already opened a ticket for this issue, I recommend continuing the conversation there, as we’ll be able to assist you more promptly.

As for the button not being visible, please try deactivating all installed plugins and test it again to see if that resolves the issue.

Hope this helps!

Kind regards,
Aradhy

Hi @simon1234bunny,

Please try accessing it using a different browser or an incognito tab to rule out any extension-related issues. If you’re still unable to create a ticket, feel free to email us at [email protected] with your mentioned email ID, and our support engineers will help you get it sorted.

Looking forward to your response!

Kind regards,
Aradhy

Hi @tjobbe,

To help you more effectively, we’d need a visual reference. If you’re not comfortable sharing your site link, could you please send us a screencast of the issue instead?

Since you are a Pro user, I would also encourage you to open a ticket from our support portal as we prioritize Pro tickets.

Looking forward to your reply!

Kind regards,
Aradhy

Hi @simon1234bunny,

Can you please share the site URL so that we can better inspect it and guide you with a proper solution?

If you prefer, you can also open a support ticket from our support portal. [Link to URL]

Kind regards,
Aradhy

Hi @tusanda,

Thank you so much for your feedback! We’re glad to know that you’re really enjoying it and making the most of our plugin’s features.

Your support means a lot to us, and we’re here anytime you need assistance. Keep exploring, and thanks again!

Hi @xyrik,

Thank you so much for sharing your experience! We’re glad to hear that Astra and the templates helped you create and launch a beautiful site so quickly.

We truly appreciate your kind words and are so glad you love Astra to the core!

Hi @mauriciodbw,

Thank you so much for your feedback! We’re glad to hear that you’re really enjoying our plugin and making the most of the flexible options and great features. Your support means a lot to us, and we’re here anytime you need assistance.

Keep exploring, and thanks again!

Hi @ecoand,

Thank you for the kind words! We’re happy to hear that your experience with the Astra theme proved to be positive. We’re always here if you need further assistance!

Wishing you continued success with your site!

Hi @originalo,

Thank you for the kind words! We’re happy to hear that you found our support fast and helpful. We’re always here if you need further assistance!

Hi @carine13,

Thank you for your feedback! We’re glad to hear that our support team was quick and friendly in assisting you with the Astra Pro issue. Don’t hesitate to reach out if you need anything else!

Wishing you continued success with your site!

Hi @rcourbayre,

Thank you so much for your kind review! We’re thrilled to hear that you are enjoying Astra and finding it both beautiful and efficient.

We appreciate your support, and we’re always here if you need anything else!

Hi @salamsalloum,

Thank you for your feedback! We’re happy to hear you’re enjoying the theme and that our support team was able to resolve your issues. It’s great to know our pro subscribers are well taken care of by the team.

We’re always here if you need anything else!