Aradhy Singh (BSF)

Hi @tonyinthebiz,

We apologize for the inconvenience caused. It appears that the Elementor option is disabled in the settings. This doc will help you fix this.

If the issue persists, or you need assistance with anything else, kindly consider starting a new thread from here.

Kind regards,
Aradhy ??

Hi @keylearn,

Thank you for your feedback! We’re glad you’re enjoying the great options offered by Starter Templates and finding it easy to use. Your support means a lot! ??

Hi @jssreyes00,

Thank you so much for your kind words! We’re thrilled to hear that you’re enjoying the website builder and finding it easy to use. Your recommendation means a lot to us! ??

Hi @chenjie123,

Thank you for your feedback! We’re glad you’re enjoying the Starter Templates plugin! Let us know if we can assist you with anything. ??

Hi @osamasaed9010,

I have reviewed your website and it seems that the cart is designed using the Elementor plugin. In such a scenario, it would be better to reach out to their support and request their input.

If you would like to use the Astra cart, kindly reach out to us via our Support Portal as discussing anything related to the pro version is not allowed in this forum, as mentioned in the Forum Guidelines and mark this topic as Resolved.

Just FYI, we respond faster there.

Kind regards,
Aradhy ??

Hi @jimk1416,

Thank you for your wonderful feedback! We’re thrilled to hear that our support team has consistently met your expectations and resolved your issues promptly. We’re always here to help whenever you need! ??

Hi @fodisery,

You can use the Social element to add the icon as well as a link to the number in the Header Builder. Refer to this screenshot, please.

Kind regards,
Aradhy ??

Hi @escrevefla,

Maybe it will be better if you can reach out to us through our Support Portal, so we can have a closer look at your site. Also, we respond faster there.

Once you open a ticket, please mark this thread as Resolved.

Kind regards,
Aradhy ??

Hi @andreimoldovan,

The errors are from both Spectra and core WordPress and it would be better to share this on Spectra’s forum and someone with relevant experience will share their insights on this.

Once you open the thread, feel free to mark this as Resolved.

Kind regards,
Aradhy ??

Hi @darek7,

Thank you so much for your kind words! We’re glad to hear that our support team was able to assist you quickly and help resolve your issue. If you ever need help again, we’re just a message away! ??

Hi @kevin2099,

Thank you so much for sharing your incredible journey! We’re beyond thrilled to hear that Astra and our support team, were able to help you through such a challenging project. Thank you once again for your trust and for choosing Astra. We’re here anytime you need us! ??

Hi @igorcaruga,

Thank you for your kind words! We’re delighted to know that you find our service reliable. Your continued trust means a lot to us! ??

Hi @mitmehta123,

We haven’t removed the Elementor templates and you can still import them. It is possible that the Elementor option might be disabled. This doc will help you out: https://startertemplates.com/docs/enable-or-disable-elementor/

Kind regards,
Aradhy ??

Hi @lwmm,

Thank you so much for your wonderful review! We’re thrilled to hear that you’re happy with both our product and support. Your kind words mean a lot to us, and we’re always here to help whenever you need. Thanks again for choosing us! ??

Hi @savagewhite,

To begin with, please make sure that your system meets the system requirements for Starter Templates. If all looks good but you still can’t import the template, please consider reaching out to us thru our Support Portal, so we can take a closer look.

Kind regards,
Aradhy ??