bsac
Forum Replies Created
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Forum: Plugins
In reply to: [Contextly Recommends] Remove from RSS feedsThe following changes will be included in the next plugin release:
global $contextly;
$contextly = new Contextly();
$contextly->init();Contextly object can be accessible on every WP page via:
global $contextly;Forum: Plugins
In reply to: [Contextly Recommends] Remove from RSS feedsHello,
I have passed the request to our devs for consideration.
You can email us directly for follow-up: [email protected].
Best,
BenForum: Plugins
In reply to: [Contextly Recommends] Siderail an dMain module on one page.Can you please send us an email at [email protected] and we will get you more information.
Thanks,
BenForum: Plugins
In reply to: [Contextly Recommends] Siderail an dMain module on one page.Hello,
What site is this on?
Thanks,
BenForum: Plugins
In reply to: [Contextly Recommends] Siderail widget not working 404 to HTTP urlsHey Jon,
Sorry for the delay in getting back to you.
Thanks for taking the time to report this issue and thanks for the documentation/testing you provided. Our devs are on it.
Best,
BenForum: Plugins
In reply to: [Contextly Recommends] Issue with ShortcodeWhat is the name of the site?
Thanks,
BenForum: Plugins
In reply to: [Contextly Recommends] Will not recommend with new link structureHey Blair,
Sorry for the oversight on item.
Were you able to get it figured out? If not, I can help. Or send an email to [email protected]
Best,
BenFixed.
Best,
BenThe request to refresh the images on your site has already been submitted. It should be finished sometime tomorrow. No work is required on your part.
Best,
BenFil,
I believe the source of the problem is the way WordPress handles modified date. If I find some documentation on this, I will let you know. Basically, we are not able to see changes in modified date on our side. That is why your images did not update.
Unfortunately, you will have to contact us if you need a refresh until there is a workaround.
Best,
BenFil,
I have put in a request with our devs to update your images.Please give us 24 hours.
Best,
BenHello BP,
Thank you for taking the time to review the product and our process.
I would like to apologize for suspending the service. Your account had the same non-payment status (3+ billing request emails sent) as a number of others that were scheduled to be suspended. I should have pulled your account out of that batch, but it was overlooked.
Like you stated, I offered 3 months free for the miscommunication over the billing and pricing. We would like to have you continue using the product if you are interested. If you email me at [email protected] I will reinstate your account and schedule your billing to start 3 months from now.
Currently, there is a link to our site in the first sentence of the plugin description. This is an attempt to answer additional questions for potential users, including pricing. On our site, you can find our pricing information in a standard and easily viewable place:
https://contextly.com/pricing/
Best,
BenForum: Plugins
In reply to: [Contextly Recommends] When Contextly Modules become viewableHello,
Unfortunately there is no way to do this at this time.
Best,
BenForum: Plugins
In reply to: [Contextly Recommends] Contextly fetchs unpublished postsJosé,
Just “ready-to-publish”.
Let us know if there are any further issues. You can also reach us directly by using [email protected]
Best,
BenForum: Plugins
In reply to: [Contextly Recommends] Contextly fetchs unpublished postsJosé,
We removed the “ready-to-publish” posts. We are working on a fix to prevent them from being collected in the future. FYI.
Best,
Ben