Bruce (a11n)

Hi @wwtv

Can you tell us the URL of the site, so we can stop the notifications for you?

Hi @ccolotti

The video is playing wicked great for me. Are you still seeing an error?

@ccolotti

Also just curious but is a video uploaded and served by VideoPress using the sites server “bandwidth” or is that stream offloaded like an embeded YouTube link? I have been hitting some odd bandwidth usage and the video was hosted onsite with a regular “video” block and I think that may have been the culprit.

The bandwidth goes through our servers, not yours. VideoPress is video hosting, so all storage, bandwidth etc, is handled through our servers.

Hi @ccolotti

Great site name! (New Englander here)

I’ve deleted the video that was counting as your free video. Can you see if you can upload a video now?

Hi @ccolotti

Could you please post your site URL here so that we can have a look?

If you want it to remain private, you can also contact us via this contact form:

https://jetpack.com/contact-support/?rel=support&hpi=1

If you choose to reach out directly, please include a link to this thread.

Thanks!

Hi @duygutasdan

You can use the code snippet on this page:

https://jetpack.com/blog/skip-a-image-with-photon/

To exclude that page from being cached in Jetpack’s Site Accelerator, and that should remove the error for you.

Hi @duygutasdan and @annapwaterman

You can use the code snippet on this page:

https://jetpack.com/blog/skip-a-image-with-photon/

To exclude that page from being cached in Jetpack’s Site Accelerator, and that should remove the error for you.

Hi @whanklee

I’ve removed these sites for you. They should no longer appear on your dashboard.

Please let us know if you need anything else.  

Kind regards, 

Hi @calebcuster

Non-profit organizations that solicit donations are indeed classified as commercial sites and require a paid Jetpack Stats plan. If your site does not solicit donations, you can opt for the non-commercial plan and pay what you want. For more details, you can visit Jetpack Stats.

Thank you so much for the kind words @karen96960!

Hi there,

Thank you for sharing your feedback about the recent changes to Jetpack Stats. We understand that pricing changes can be frustrating, especially for long-time users.

We strive to continuously improve our products while balancing sustainability. The new pricing model allows us to invest in enhanced features, security, and support. However, we recognize it may not fit everyone’s needs or budget.

We appreciate your loyalty over the years and the constructive criticism. Your feedback helps us improve.

While we’re sad to see you go, we respect your decision and wish you the best with your site going forward. If you have any other questions or concerns, please don’t hesitate to reach out. We’re always happy to discuss options or provide clarification on our products and policies.

• This reply was modified 2 months, 1 week ago by Bruce (a11n).

Hi @static1635,

You can control exactly which parts of Jetpack are included to keep your install light and fast. You can turn off any modules that you do not need via the Modules page. This allows you to use only the features you find necessary, such as security, stats, and contact forms, without the extra modules.

Hi @mikepopcorn

I think this is happening because you have WordPress installed in a subdirectory. I’ve made an adjustment on our end, can you try to connect again?

Hi @spiezz

We can disconnect these for you, if you let us know which ones you need removed.

Could you please post the site URLs here so that we can have a look?

If you want them to remain private, you can also contact us via this contact form:

https://jetpack.com/contact-support/?rel=support&hpi=1

If you choose to reach out directly, please include a link to this thread.

Thanks!

Hi @ramakrishna143

The other sites should be removed now.