Browski

I finally found myself somewhere with a consistent enough internet service that I was able to chat online with tech support at Bluehost. They restored my files to a version from a few weeks ago and it works fine now. I did have to re-upload some photos but that was far simpler to me than figuring all of this out. I still have no idea what caused this and the person from Bluehost didn’t either but at least it works now. So I’m abandoning the quest for the missing config file for now unless there is a reason I should keep it up. At the moment I think my energy will be best spent learning how to manually back up my site. Thanks for your help.

So I’m running into all sorts of obstacles.

I looked at wp_options table in both of the wordpress databases and they both have https://www.snorkelbandits.com for their site url. Not sure what to make of that.

I tried to find the wp-config.php file and the closest thing I found was a file called wp-config-sample.php

I’m also having some difficulties performing a manual backup but I suppose that is a different issue. It is the reason this is taking me so long, however.

I appreciate you helping me out with this.

Most of that is over my head but I may be able to figure it out if I fiddle around in my cPanel. A couple of questions:

Is it certain that my site is only using one current wordpress database?

Should I simply delete the other one?

Could I also delete the Roundcube database without causing any problems?

Perhaps most importantly, what would cause this to suddenly happen? I’d like to prevent it from happening again.

Thanks

I posted this on the Colorlib support forum and they gave me a simple CSS fix that worked .

OK. I’ll try your suggestions. Soliloquy wants everyone to go through this whole debugging process before contacting them but frankly, that’s a little over my head. I’ll contact them anyway. Thanks for pointing me in the right direction.

OK. I’ll try that. Thanks for the suggestion.

It’s completely fresh. I just recently got a hosting account with BlueHost and installed wordpress from the bluehost cpanel. I haven’t added anything or changed anything.