brosman7

Hi @carolm29,

I checked and compared other orders and I see that the issue only happens with Redsys gateway. ApplePay and other paylent gateways work.

This website uses a plugin called “Redsys WooCommerce” by Redsys.

This website is managed by 3 or 4 people, I can’t tell if anyone made changes on the site on January 29/30.

Best regards,
Ingrid

• This reply was modified 8 months, 2 weeks ago by brosman7.

Hi @shameemreza,

I have detected that Contact Form 7 emails are working. Only WooCommerce emails are not sending.

Order 1: https://snipboard.io/BKpS57.jpg
Product details 1 (without stock): https://snipboard.io/vEk7T0.jpg

Order 2: https://snipboard.io/dNA37w.jpg
Product details 2: https://snipboard.io/dNA37w.jpg

Order 3: https://snipboard.io/cjKfL7.jpg
Product details 3: https://snipboard.io/dNA37w.jpg

Best regards,
Ingrid

Hi @shameemreza,

Thanks for your reply.

Here’s the screenshot?of Inventory in WooCommerce settings: https://snipboard.io/3Jmuak.jpg

Yes, there’re 3 pending actions: https://snipboard.io/hqmrpA.jpg

I already had the WP Mail Logging plugin installed and SMTP is configured. How can I know if it’s working well or is well configured?

I only can increase the PHP Post Max Size to 100 MB in my server.

Best regards,
Ingrid

Hi @ckadenge,

Thanks for your reply.

Yes, I’ve checked “Enable stock management”.

System status link: https://github.com/ingridbrosman/silvia-2024/issues/1#issue-2170048113 (I don’t know if I did it right)

The admin email listed there is correct and that the ‘Enable this email notification’ checkbox is selected.

Thanks.

Hi!

Thanks for answering.

The plugin is now activated.

The plugin works here: https://actualityblogger.com/tienda/puertas/puertas-cortafuegos/registros/puerta-registro-cortafuegos/

But, for example, in this product there are more images that are not seen now, they should appear below the main photo of the product: https://actualityblogger.com/tienda/puertas/puertas-de-entrada/puertas-metalicas-exteriores/puerta-exterior-de-entrada-metalica-seguridad-3p-milan-inox/

If I disable the plugin, thumbnails images are visible.

The theme is: WoodMart – Responsive WooCommerce WordPress Theme
https://themeforest.net/item/woodmart-woocommerce-wordpress-theme/20264492

Thanks.`

Hi,

I have the same problem with variable products.

How can I fix it=?