brentnesbitt

Oh, one more thing, the array of addresses in the log file has 409 names.

Well, we have 552 registered users, all of which are auto-subscribed when they first sign up. There is a possibility that some could have unsubscribed, but it is coporate policy that they are signed up for some of these, so the number would be few. (and in fact, subscribe2 lists all 552 being signed up for the “All Staff” category.

This morning, an “All Staff” post was sent to 475 people (2 of those being public subscribers, so that leaves 71 who should have been sent this email that weren’t. (possibly slightly more, as I think an admin email is sent for every 50 users – so they would be being counted multiple times)

The one user I am specifically looking for has both a registered subscriber account, and a public subscriber account at the moment. Each email address is distinct by its capitalization, and hence I am able to distinguish them in the log. I am only seeing the public subscriber version in the log. (the log logs calls to wp_mail, and phpmailer_init)

And yes, I have confirmed that she is subscribed properly to all of the categories under the registered users tab, and none of the “do not send posts by these authors” is checked.

I installed the wp-mail-log plugin (the email log plugin I installed earlier was next to useless), which gives tremendous detail about what was intended to be sent (before it gets to postfix itself), including a huge array with all of the registered subscribers, among which I would expect to find the address of a certain registered user, and it is not there.
As a workaround I have put that user’s email address in the “Public Subscribers” section, where there is 1 other user also listed. These emails send and are logged correctly.