Brendan

This plugin is redundant now, WP natively handles the replacement of existing Plugins / Themes.

Hi @drwpcom,

This is likely due to a time zone discrepancy. What is the time zone of your site and your server? Also, for this range for example, is 1st April 2020 included in the export or does it stop on 31st March?

Server time matches the site time (UK/GMT)

1st of April is missing but 31st of March is included when the date range is set 1st April 2019 > 31 March 2020

Maybe best for me to submit this issue separately so you can close off the original as it’s being resolved. (I see someone has submitted a pull req to fix the export bug where gross sales is missing)

• This reply was modified 3 years, 8 months ago by Brendan.
• This reply was modified 3 years, 8 months ago by Brendan.

Thanks Stuart, pretty strange bug but seems good now ever since I deleted the CSV files that had accumulated in the uploads directory ??

Thanks @stuartduff,

That’s very helpful as the exports are being generated as I can see the CSV files. Something is just preventing the email from being sent which has me stumped.

At least that gives me what I need in the meantime.

Edit: Bizarrely when I deleted all of the generated csv files from the upload directory and then generated a new one via the Revenue report the emails are now generating!

• This reply was modified 3 years, 9 months ago by Brendan.

Hi @stuartduff,

That’s the bizarre part as I’ve already tried disabling all plugins apart from Woocommerce and still doesn’t send any email.

Is there somewhere on the server these CSV files are stored when generated that I could see if the actual file exists?

Kind Regards,

Brendan

Hey @stuartduff ,

I see all other emails being logged but no email is ever generated/sent for the report.

It’s like it tells me it’ll email me the report but it’s never generated.

Checked the action scheduler and I can see the cron job for the requested report showing as complete.

View post on imgur.com

I deactivated the plugin and tried the same at Analytics > Revenue and same issue. No email ever generated.

I’m not seeing any issues in the Woocommerce > status either.

Disabled all plugins apart from Woocommerce and still doesn’t generate it.

Any idea where I could look next to help diagnose the issue?

• This reply was modified 3 years, 9 months ago by Brendan.

Thanks Kristi, much appreciated ??

Just a follow up – I did manage to hide it using some css:

li.payment_method_klarna_payments_pay_later {display:none;}

Is this the currently the best way to do this?

Question about ordering still stands.

Perhaps it would be a nice improvement to have a setting in the plugin to reorder or any payment options.

Apologies, I’d copied out the wrong lines.

Here’s a screenshot of the order in Woocommerce:

View post on imgur.com

And the order in Klarna:

View post on imgur.com

Does that help?

• This reply was modified 4 years, 5 months ago by Brendan.
• This reply was modified 4 years, 5 months ago by Brendan.
• This reply was modified 4 years, 5 months ago by Brendan.
• This reply was modified 4 years, 5 months ago by Brendan.

I noticed the same issue, only when someone flagged it to me so potentially lots of lost customers to this issue.

Did you change to a different plugin that worked better @retroriff ?

+1

I think you accidently gave it a 5* review?

Having the same issue, trying to add a site to WF Central and it says cloudflare is blocking it. I’ve whitelisted 54.68.32.247 as per the guidelines but still giving me the same error.

Also, the guidelines on how to whitelist it in Cloudflare are out of date as the process to whitelist has changed in the Cloudflare dashboard.

@kiana1 Rich has patched this in the latest version. You need to update your plugin to 1.1.12 for a fix.

For anyone who’s waiting on a fix you can just edit the following files and replace all instances of login_headertitle with login_headertext

/login-designer/includes/template-login-designer.php
/login-designer/includes/class-login-designer-frontend-settings.php