brandonjp

@gaiusjaugustus

Agreed. Definitely not resolved. I’m still having it on Dreamhost shared and GoDaddy managed WordPress hosting.

One option is to contact Dreamhost and tell them you’ve got an issue with “mod_security” blocking some Ajax requests from your wp admin. They might be able to help by turning off mod_sec but this is also not ideal.

Ah! I realized the issue was with the “Enforce SSL booking” & “Force HTTP leaving booking” settings. https://cln.sh/CksSFxNt

I initially mis-read the second one as forcing httpS and had it enabled. Since my server is setup already to force https, it was causing an endless redirect loop between http and https.

At least, that’s my guess. Resolved now.

@kbrownkd Ah ha!! That’s definitely it. We have comments completely disabled and sometimes we prevent comments by setting disallowed_keys = 'mozilla' — I never thought about Jetpack using disallowed_keys but it makes sense why. That solved the problem. Working exactly as expected now. Thank you! Thank you! Thank you!

@lightbulbman @bungeshea Do you think it’s a server configuration change I can make or request of Dreamhost?

this is still a daily and ?nightmare! of an issue for me as of code_snippets_version: 3.5.1 on WP 6.3.2 on shared Dreamhost hosting

I’ve put a gist here that regularly reproduces the error for me:

https://gist.github.com/brandonjp/13d7e26ad8cbc250b18a2262e46a447a?permalink_comment_id=4726118#gistcomment-4726118

Thanks for your help

• This reply was modified 1 year, 5 months ago by brandonjp.

thanks @tamirat22 and @jenhooks

I don’t have Akismet or any other specific anti-spam that I’ve knowingly setup. (Unless my client did that but I doubt it and I’m not seeing anything.) Does Jetpack include some by default? I’m unable to find any settings related to spam.

The production url is https://poptential.org

I can also send a login for the site if that helps, just let me know where. Thanks

I solved this on my local site. Might be worth considering as an enhancement to the plugin….

My solution was modifying the plugin’s file:
includes/classes/export/class-wpie-taxonomy.php

around line 592 I changed the else to separate values with a double pipe

$meta_value = empty($meta_value) ? maybe_serialize( $_value ) : $meta_value . '||' . maybe_serialize( $_value );

that at least gets all the image urls downloaded into my site on import.

Hi @erania-pinnera definitely not resolved, but thanks for the head’s up. I missed the reply from @bizanimesh

Just to make sure folks aren’t mis-understanding… My primary issue is not with messages going to trash in my email inbox, it’s that all messages submitted on the frontend to the Jetpack form are going straight into the Trash section of “Form Responses” in WP Admin? 

While the secondary issue (that Jetpack is the only contact form plugin that’s not sending emails) is also a problem, it was my mistake for confusing things by mentioning wp_mail

To be clear – see this screenshot to understand the part I’m trying to troubleshoot: https://cln.sh/bp2c2hK9

• This reply was modified 1 year, 5 months ago by brandonjp.

@bungeshea On all of my sites hosted on DreamHost shared hosting, anytime I use a version newer than v3.3.0 of the plug (at least until and including v3.4.2.2), I’m still receiving: “Could not update snippet. Request failed with status code 418” — for all snippets. Every once in a while saving will work, but most of the time it doesn’t.

Do you think it’s a configuration change I can make or request to Dreamhost? Thank you!

Hello @cgastrell – Thanks for looking at this. The email address is definitely set correctly.

Any clue why all messages (even real user messages) are going straight into the Trash of “Form Responses” on the WordPress site? And more importantly, how to troubleshoot or resolve at least that part?

Happy to give my details about my setup, what details do you need? Here’s an overview:

• WordPress 6.3
• Jetpack 12.5
• on Flywheel managed hosting: PHP 8.1, PHP-FM, nginx, mysql

Thank you.

• This reply was modified 1 year, 6 months ago by brandonjp. Reason: clarify question
• This reply was modified 1 year, 6 months ago by brandonjp.

@jrvcosta Sure!.. here’s the regular version from GitHub: All versions: https://github.com/codesnippetspro/code-snippets/tags

v3.3.0 download – https://github.com/codesnippetspro/code-snippets/releases/download/v3.3.0/code-snippets.3.3.0.zip

@jrvcosta reverting back to v3.3.0 – is working for now. If you can’t find it, here’s my backup of v3.3.0

@bungeshea I’m guessing this might be the modsec issue again?

I’m getting this again as well. A content snippet like this produces the error:

	<script>
	$(document).ready(function() {
		// Initially hide elements
		$('#upcoming-events-btn, div#bp-bandsintown-group').addClass('hide');
		function checkForElement(selector, callback) {
			let interval = setInterval(function() {
				let $el = $(selector);
				if ($el.length) {
					clearInterval(interval);
					callback($el);
				}
			}, 100); // check every 100ms
		}
	});
	</script>

Thank you @jdp2002 — I took your code and built upon it for my needs so I wouldn’t need a plugin. If it helps anyone else here’s the gist on github

@bungeshea Looks like you fixed that fatal error issue immediately! you’re incredible! So far in my tests, everything is working. I’m marking this resolved. THANK YOU!

@bungeshea Thank you! I tried it on a couple of sites and most worked well… except for one site, which broke the site and generated this error when it auto updated to v3.4.2.1: https://cln.sh/hQ48SD1p

An error of type E_COMPILE_ERROR was caused in line 38 of the file /.../wp-content/plugins/code-snippets-pro/php/class-licensing.php. Error message: require_once(): Failed opening required '/.../wp-content/plugins/code-snippets-pro/vendor/freemius/wordpress-sdk/start.php' (include_path='.:/usr/local/php74/pear')

• This reply was modified 1 year, 8 months ago by brandonjp.