Brandon C

Hopefully we will get some answers soon…

Looking for an update on this also. Any word?

Great!
Thanks for addressing so quickly.

Hi harthur90,
I sent you an email with info on how to test.
The code above won’t work in our situation because we are not using the iframe. We are using it as raw html.

An additional note to this.
As it says in the first post we had to revert back to an older HubSpot plugin to get it working.
Since the plugin versions, after the one we were forced to revert to, have some changes for security reasons, I would hope there was some priority attached to fixing this. Maybe you are working on it in the background but an update on progress would be nice.

To help you determine if it’s a WPBakery issue I tested this on a fresh WP install, no extra plugins and 2020 theme.
Still does the same thing. If you left a mandatory field empty and clicked submit we received an error in the browser console about the header size being too large and the injected fields were deleted.

the site is password protected at the server level not at the WP level. The credentials are just so you can view.
We have many forms that we use and it is the same deal with all of them.
Need to use the latest plugin and create a script that enters the value in a hidden field and see if it is saved on Submit.

I have tested it with all extra plugins deactivated, except for WP Bakery, and on a basic theme like 2020.

Since this is an issue with the latest HubSpot shortcode only and we would also like to use the OnFormSubmit callback with it, which also doesn’t work – See https://community.hubspot.com/t5/APIs-Integrations/onFormSubmit-not-saving-value/td-p/653046 we are looking into creating our own shortcode, with OnformSubmit ability to circumvent these issues.

We are using WPBakery not Elementor.
I remembered I still have a Dev site with the new plugin installed that I didn’t delete yet, you can check on it but it is password protected.
Is there a way to pass the info along to you that is private?

Unfortunately I can’t at this time. This are used on a couple of sites, on many forms, and a couple hundred submissions per day, so I had to revert to an older plugin version to remedy quickly.

I can spin up a new Dev site if needed, but if you have a site I can test on by manually adding a script in the console and see if it has the same problem I would be glad to do so.

Perfect.
Thanks!

See here. I am seeing multiple forums displayed