B

Yeah, I’m done with this conversation. Clearly you can’t read English either because I didn’t say my review was paid. I said I’m paid too much to waste my time on these things.

You’ve proven what you are to any potential customers who read this review. A person who can’t take criticism and calls his own users liars is clearly not someone worthy of transacting business with.

Your responses here are enough that I’d actually consider further remedies beyond paypal’s system if you weren’t operating out of Bangladesh.

Closing argument to any potential users – notice that the plugin’s author never addressed the specific issues I pointed out in my first post above. He could have easily directed you to thorough, well-written documentation. But he didn’t He could have directed you to a page where his responsive styling works out of the box. But he didn’t. He could have given examples that the missing functionality described is really there. But he didn’t. He could have acknowledged some problems and promised to fix them in future updates, but instead he called a paying customer a liar and ignored all of my specifics.

At the very least, he has confirmed one point in my original post: he is rude.

Do you want to risk your money on a business like this being operated out of a country reputed for online fraud?

I already explained above, I don’t usually go out of my way to write reviews about anything – I don’t have the time and am paid too much per hour billed to care. I’m a corporate attorney for a tech company. The fact that I did take the time to create an account to write this review simply evidences how awful I thought your product was and how important I felt it was to help others avoid my mistake of paying for something that’s buggy and doesn’t include the features described.

I purchased your pro plugin to work on a hobby project I’ve been developing. I have been programming since the age of 7 (family of engineers who thought it was an important skill set to bestow upon their children). In fact, I partially paid for law school by doing wordpress site development and have been developing in wordpress since before version 2.0.

I did post in your pro support forum before posting here. After seeing more and more and more bugs I finally decided it wasn’t worth writing dozens of posts in your support forums to get your terrible product working correctly or to help you fix your poor programming. At this point, you still have not responded to my post. Instead, I felt my time was better spent warning other potential users.

All anyone has to do to confirm what I’ve said is read the other reviews by ACTUAL HUMANS and not bots, or better yet go to Shaon’s website and see the incredibly lacking documentation and poor English grammar for yourself before you purchase. In fact, here’s an easy one, go to the shortcode documentation page and compare what’s listed there with the various shortcodes that are noted in the blog posts about new versions. You will see there are numerous shortcodes mentioned in version announcements that are not documented at all in the plugin’s documentation. Have fun searching through the plugins files trying to find attributes! This is just one example that proves Shaon’s response above is less than accurate.

Almost everything I’ve noted above has been raised consistently by other HUMANS in their reviews. It’s clear that there are major problems with your plugin and add-ons. I will be contacting paypal to request a full refund because of what seems to me personally to clearly constitute false and deceptive trade practice.

And obviously I don’t work for another plugin, I recommended multiple of your competitors and acknowledged that they don’t have all of the features that your plugin claims to have. If I worked for a competitor why would I recommend multiple of your competitors and concede that they don’t offer as many features?

Once again, WARNING to all users. Stay away from this plugin. If you want anything more than the most basic functionality either write your own code or use something else, whatever that may be.

Do you really want to give your money to a guy who spends his time calling his own customers liars instead of fixing the flaws in his product and documentation?

Actually that number is reported as being based on plugin update requests, so it can easily be spoofed through a number of methods. I’m not claiming that www.remarpro.com is manipulating their data. I’m saying that there is a cottage industry out there paid to post phony reviews and manipulate active install data. If you spend much time here you’ve surely seen the phony reviews and your defensive nature on this makes me question whether you’re part of it.