bradfordmcc

Hi Shameem,

Thank you for your help, I have finally figured out what was causing the prices to show on Search Engines!

I was following the steps that you provided in your message and was checking the settings for the Google Listings and Ads plugin and everything was correctly set. It wasn’t until I went to the Google Merchant Centre webpage when I seen what was causing this.

Google automatically finds products from your site and pulls this information into the Merchant Centre, then from there the information was pumped through Google. It was pulling upwards of 500 + products from our site and showing the information on search results such as the cost.

I believe this is set to automatically find these products by default. Going into the Data Sources tab you can choose for Google to stop managing the automatically found products.

After doing this I monitored how those products show in Google, and so far they are appearing with no prices, which is how we wanted it!

Many thanks for the help, and pointing us in the right direction to solve this issue! I understand this wasn’t a wordpress or plugin issue, but your help has been very helpful!

Hi @carolm29,

From the Google Shopping tab, it appears that only the products we have set to sync and show appear in this tab. Please look at the link to see how product 020-025-435 appears via this tab. https://imgur.com/a/atr0vTI

Looking at the other images via this link you can see product K-70-KVM-POE appears in a Google search, but it is showing the price of the item in the bottom right. This is not ideal as we want the prices to be hidden to customers until login, and if they can see the prices via Google then it defeats the purpose. You can see another images which shows this product being set to not sync and show.

In relation to hiding prices until customers log in, we use the following plugin: Helios Solutions WooCommerce Hide Price and Add to Cart button. This plugin hides the prices for non-logged in users.

If you require any further information, please don’t hesitate to ask. Many thanks!

Bradford

Hi Zubair,

Apologies for the late response. Yes, we do use Google listings but we have it set to not list certain products. That works correctly as searching from Google Shopping it doesn’t show items that are set to not sync and show. Would that plugin still be pulling that information and showing it on Google searches?

Many thanks!

Bradford

Hi team,

We are running into the same problem where prices for products are showing on search engines, while we have them hidden until login on our site. As we sell to the trade, this could cause some issues for thier customers, as well as our own.

If you would have any reccomendations or ideas it would be greatly appriciated. Many thanks!

The system report is below:

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2<br>wp_global_styles: 1<br>wp_navigation: 1<br>wpcf7_contact_form: 5<br>wpcode: 1<br>wpdmpro: 29 Security</p> <p>Secure connection (HTTPS): ?<br>Hide errors from visitors: ? Active Plugins (46)</p> <p>Redux Framework: by Team Redux – 4.4.18<br>Advanced Dynamic Pricing for WooCommerce: by AlgolPlus – 4.8.2<br>Advanced Post Block: by bPlugins – 1.14.0<br>FiboSearch – AJAX Search for WooCommerce: by FiboSearch Team – 1.28.1<br>Akismet Anti-spam: Spam Protection: by Automattic – Anti-spam Team – 5.3.3<br>Child Theme Configurator: by Lilaea Media – 2.6.6<br>Contact Form 7: by Takayuki Miyoshi – 5.9.7<br>CookieYes | GDPR Cookie Consent: by CookieYes – 3.2.5<br>Discontinued Product Stock Status for WooCommerce: by SaffireTech – 1.2.1<br>Download Manager: by W3 Eden<br>Inc. – 3.2.97</p> <p>Google Listings and Ads: by WooCommerce – 2.7.6<br>Site Kit by Google: by Google – 1.131.0<br>Helios Solutions WooCommerce Hide Price and Add to Cart button: by heliossolutions – 2.0.4<br>Icon List Block: by bPlugins – 1.0.9<br>Jetpack Boost: by Automattic – Jetpack Site Speed team – 3.4.7<br>Jetpack Protect: by Automattic – Jetpack Security team – 2.2.0<br>Jetpack: by Automattic – 13.6<br>WPBakery Page Builder: by Michael M – WPBakery.com – 5.4.1<br>MC4WP: Mailchimp for WordPress: by ibericode – 4.9.14<br>Members: by MemberPress – 3.2.9<br>Meta Box: by MetaBox.io – 5.9.11<br>Popup Maker: by Popup Maker – 1.19.0<br>Slider Revolution: by ThemePunch – 5.4.6.2<br>RSVPMaker: by David F. Carr – 11.2.3<br>Speed Optimizer: by SiteGround – 7.6.2<br>Simple History: by P?r Thernstr?m – 4.16.0<br>SNS Posttype: by – 1.0<br>Specific Content for Mobile: by Jose Mortellaro – 0.1.9.9<br>UpdraftPlus – Backup/Restore: by UpdraftPlus.Com<br>DavidAnderson – 1.24.4</p> <p>Velvet Blues Update URLs: by VelvetBlues.com – 3.2.10<br>Widget Logic: by WPChef – 5.10.4<br>Widget Options: by Widget Options Team – 4.0.6.1<br>CartBounty – Save and recover abandoned carts for WooCommerce: by Streamline.lv – 8.1.1<br>WooCommerce Legacy REST API: by WooCommerce – 1.0.4<br>WooCommerce PayPal Payments: by WooCommerce – 2.8.2<br>PDF Invoices & Packing Slips for WooCommerce: by WP Overnight – 3.8.6<br>Woo Product Bundles: by Woo – 7.1.0<br>WooCommerce Product Documents: by SkyVerge – 1.13.0<br>WooCommerce: by Automattic – 9.1.2<br>Yoast SEO: by Team Yoast – 23.1<br>WP All Import: by Soflyy – 3.7.6<br>WP Mail SMTP: by WP Mail SMTP – 4.1.0<br>WP-Members: by Chad Butler – 3.4.9.5<br>YITH WooCommerce Compare: by YITH – 2.41.0<br>YITH WooCommerce Quick View: by YITH – 1.41.0<br>YITH WooCommerce Wishlist: by YITH – 3.36.0 Inactive Plugins (1)</p> <p>WP Fastest Cache: by Emre Vona – 1.2.9 Settings</p> <p>API Enabled: ?<br>Force SSL: –<br>Currency: GBP (￡)<br>Currency Position: left<br>Thousand Separator: ,<br>Decimal Separator: .<br>Number of Decimals: 2<br>Taxonomies: Product Types: bundle (bundle)<br>easy_product_bundle (easy_product_bundle)<br>external (external)<br>grouped (grouped)<br>simple (simple)<br>variable (variable)</p> <p>Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)<br>exclude-from-search (exclude-from-search)<br>featured (featured)<br>outofstock (outofstock)<br>rated-1 (rated-1)<br>rated-2 (rated-2)<br>rated-3 (rated-3)<br>rated-4 (rated-4)<br>rated-5 (rated-5)</p> <p>Connected to WooCommerce.com: ?<br>Enforce Approved Product Download Directories: –<br>HPOS feature enabled: –<br>Order datastore: WC_Order_Data_Store_CPT<br>HPOS data sync enabled: – Logging</p> <p>Enabled: ?<br>Handler: Automattic\WooCommerce\Internal\Admin\Logging\LogHandlerFileV2<br>Retention period: 30 days<br>Level threshold: –<br>Log directory size: 450 KB WC Pages</p> <p>Shop base: #12851 – /all-products/<br>Basket: #115 – /cart/ – Contains the [woocommerce_cart] shortcode<br>Checkout: #116 – /checkout/ – Contains the [woocommerce_checkout] shortcode<br>My account: #117 – /my-account/<br>Terms and conditions: ? Page not set Theme</p> <p>Name: snsnova child<br>Version: 1.0<br>Author URL: https://snstheme.com<br>Child Theme: ?<br>Parent Theme Name: snsnova<br>Parent Theme Version: 2.8<br>Parent Theme Author URL: https://snstheme.com<br>WooCommerce Support: ? Templates</p> <p>Archive Template: Your theme has a woocommerce.php file. You will not be able to override the woocommerce/archive-product.php custom template since woocommerce.php has priority over archive-product.php. This is intended to prevent display issues.<br>Overrides: snsnova/woocommerce/archive-product.php version 3.4.0 is out of date. The core version is 8.6.0<br>snsnova/woocommerce/cart/cart-totals.php<br>snsnova/woocommerce/cart/cart.php version 4.4.0 is out of date. The core version is 7.9.0<br>snsnova/woocommerce/cart/cross-sells.php<br>snsnova/woocommerce/cart/mini-cart.php version 3.7.0 is out of date. The core version is 7.9.0<br>snsnova/woocommerce/content-product.php<br>snsnova/woocommerce/content-single-product.php<br>snsnova/woocommerce/global/breadcrumb.php<br>snsnova/woocommerce/global/quantity-input.php version 4.0.0 is out of date. The core version is 7.8.0<br>snsnova/woocommerce/loop/loop-end.php<br>snsnova/woocommerce/loop/loop-start.php<br>snsnova/woocommerce/loop/orderby.php<br>snsnova/woocommerce/loop/pagination.php<br>snsnova/woocommerce/loop/sale-flash.php<br>snsnova/woocommerce/single-product/meta.php<br>snsnova/woocommerce/single-product/product-attributes.php<br>snsnova/woocommerce/single-product/product-image.php version 3.5.1 is out of date. The core version is 9.0.0<br>snsnova/woocommerce/single-product/product-thumbnails.php<br>snsnova/woocommerce/single-product/rating.php<br>snsnova/woocommerce/single-product/related.php<br>snsnova/woocommerce/single-product/sale-flash.php<br>snsnova/woocommerce/single-product/share.php<br>snsnova/woocommerce/single-product/short-description.php<br>snsnova/woocommerce/single-product/tabs/additional-information.php<br>snsnova/woocommerce/single-product/tabs/description.php<br>snsnova/woocommerce/single-product/tabs/tabs.php<br>snsnova/woocommerce/single-product/title.php<br>snsnova/woocommerce/single-product/up-sells.php<br>snsnova/woocommerce/single-product.php</p> <p>Outdated Templates: ?</p> <pre class=”wp-block-code”><code> Learn how to update</code></pre> <p>Product Bundles</p> <p>Database Version: 7.1.0<br>Loopback Test: ?<br>Template Overrides: – WooCommerce PayPal Payments</p> <p>Onboarded: ?<br>Shop country code: GB<br>WooCommerce currency supported: ?<br>Advanced Card Processing available in country: ?<br>Pay Later messaging available in country: ?<br>Webhook status: ?<br>PayPal Vault enabled: –<br>ACDC Vault enabled: –<br>Logging enabled: –<br>Reference Transactions: ?<br>Used PayPal Checkout plugin: ?<br>Subscriptions Mode: Disabled Admin</p> <p>Enabled Features: activity-panels<br>analytics<br>product-block-editor<br>coupons<br>core-profiler<br>customize-store<br>customer-effort-score-tracks<br>import-products-task<br>experimental-fashion-sample-products<br>shipping-smart-defaults<br>shipping-setting-tour<br>homescreen<br>marketing<br>mobile-app-banner<br>navigation<br>onboarding<br>onboarding-tasks<br>product-custom-fields<br>remote-inbox-notifications<br>remote-free-extensions<br>payment-gateway-suggestions<br>shipping-label-banner<br>subscriptions<br>store-alerts<br>transient-notices<br>woo-mobile-welcome<br>wc-pay-promotion<br>wc-pay-welcome-page<br>launch-your-store</p> <p>Disabled Features: experimental-blocks<br>minified-js<br>pattern-toolkit-full-composability<br>product-pre-publish-modal<br>printful<br>settings<br>async-product-editor-category-field<br>product-editor-template-system</p> <p>Daily Cron: ? Next scheduled: 2024-07-24 12:58:34 +01:00<br>Options: ?<br>Notes: 206<br>Onboarding: completed Action Scheduler</p> <p>Complete: 14,870<br>Oldest: 2024-06-26 10:33:27 +0100<br>Newest: 2024-07-24 12:01:32 +0100</p> <p>Failed: 3,575<br>Oldest: 2019-05-03 15:05:03 +0100<br>Newest: 2024-07-10 11:22:17 +0100</p> <p>Pending: 10<br>Oldest: 2024-07-24 12:06:32 +0100<br>Newest: 2024-07-31 11:17:36 +0100 Status report information</p> <p>Generated at: 2024-07-24 12:02:53 +01:00<br>`