boywithk9

Correction, eventually it stopped working again.

I’ve re-enabled the plugin, and now it’s working. Not sure if it was a conflict with a different plugin, which was updated in the meantime.

Here’s the information from my host, which they got by creating a “new relic.”

There are multiple requests to admin-ajax.php taking 20-80 seconds to complete.

https://www.dropbox.com/s/n2czijv390gibvc/Screen%20Shot%202019-04-08%20at%207.32.55%20AM.png?dl=0

The issue seems related to CustomSidebars? Does that ring a bell? In the screenshot below, we can see the calls being made that are totally up to 80 seconds of load time.

https://www.dropbox.com/s/bxx5xtzes0udvmr/Screen%20Shot%202019-04-08%20at%207.32.27%20AM.png?dl=0

Looking at the plugins/themes data, it does look like custom-sidebars plugin is causing extended load time.

https://www.dropbox.com/s/h4s2aw2ae55kcxj/Screen%20Shot%202019-04-08%20at%207.35.00%20AM.png?dl=0

The max_execution_ time is 300 and the memory_limit is 256M.

I had not changed anything in the sidebars for a while. There were probably 4 or 5 custom sidebars, each containing one shortcode from the Post Snippets snippet shortcode tool. The contents of the snippets were like this:

<div id=”sticky”>
<iframe src=”//cdn.bannersnack.com/banners/bh5qvqsi1/embed/index.html?userId=26524441&t=1546360774″ width=”336″ height=”280″ scrolling=”no” frameborder=”0″ allowtransparency=”true” allow=”autoplay” allowfullscreen=”true”></iframe>
<iframe src=”//cdn.bannersnack.com/banners/bhiyt0a8h/embed/index.html?userId=26524441&t=1552765153″ width=”336″ height=”280″ scrolling=”no” frameborder=”0″ allowtransparency=”true” allow=”autoplay” allowfullscreen=”true”></iframe>
</div>

Thanks, but it isn’t working. I have the checkbox checked, and here is the code I’m using:

<div style=”font-size:100px !important;”>[star rating=”5″]</div>

But the size of the stars did not change from the default 20px.

I would be interested in beta testing the app card feature. I don’t see any contact information on your plugin support page, other than to create or reply to threads. Let me know how I can be involved in the beta. Thanks

I’m trying to find this solution, but I don’t see it in the support threads.

@nirmal Ram, if you’re not going to provide an answer, I think you should have included a link to the thread you’re referencing. Sending people on a wild goose chase through the forum is pretty lame if you ask me.