Rah

Hi,

Thank you for your response.

But I had already done that (uploaded the image).
I see a error message below the image section though.
“Failed to retrieve media.”
https://drive.google.com/file/d/12tvIFulsxBjCOGifAi8N5aEsWkjcJzgp/

Just checked, the media file I’ve selected there exists in the media library.

Thanks!

Thank you for the constant follow up and finally getting it done.

Thanks a lot.

Thank you for the speedy reply.

It’s just that I wanted to inform you about this issue.
And I agree its a minor issue given the only user with login details can click the back button. It’ll disappear if refreshed anyway.

I contacted host with the error as mentioned above and they addressed themselves.
I didn’t need to provide any additional info.

Thanks!

Thank you for looking into it.

But the php version used is 7.2 (mentioned in my first message)
Screenshot: https://drive.google.com/file/d/15mARX9WtMhvq0DbC0Ec19s6LfHzMTPg2/

There is no php.ini or user.ini defined. Can this still be the issue from the webhost?

We’ve been using this plugin in 100s of our client’s site since sometime now.

Actually background story is, we had a client whose site was infected so I was running one by one scan of each plugin that was installed in the site with “Virustotal”.
Thats when I noticed this – not 100% confirmed as only 2 of them indicated this.

But I’d definitely recommend you to check from your side too- what might be triggering this.

Until our team is 100% sure about this, we’re going with the alternatives.

Thank You!

I fixed this myself as it was a plugin conflict.

Thanks!