Ash

We also had this issue and use blogvault plugin, they were able to change the settings to block all outside of the USA emails.

Can you please tell us what caching exclusions would need to be made for WooCommerce ShipStation Integration to work properly? We can make those exclusions happen once I know what needs to be excluded. As for the site as a whole, we cannot remove caching site-wide. WPEngine won’t allow it as it would be detrimental to their platform. We can only create exclusions for specific cookies, pages, parameters, etc.

Can someone please let us know what happened?

• This reply was modified 1 year, 9 months ago by Ash.

1. 02-20-2023 @ 00:48:15 – Input params: auth_key=%2A%2A%2A&wc-api=wc_shipstation&action=export&start_date=02%2F19%2F2023+09%3A40&end_date=02%2F20%2F2023+16%3A48&page=1
2. 02-20-2023 @ 00:48:15 – Exported 0 orders
3. 02-20-2023 @ 01:55:29 – Input params: auth_key=%2A%2A%2A&wc-api=wc_shipstation&action=export&start_date=02%2F19%2F2023+10%3A48&end_date=02%2F20%2F2023+17%3A55&page=1
4. 02-20-2023 @ 01:55:29 – Exported 0 orders
5. 02-20-2023 @ 03:03:27 – Input params: auth_key=%2A%2A%2A&wc-api=wc_shipstation&action=export&start_date=02%2F19%2F2023+11%3A55&end_date=02%2F20%2F2023+19%3A03&page=1
6. 02-20-2023 @ 03:03:27 – Exported 0 orders
7. 02-20-2023 @ 04:10:47 – Input params: auth_key=%2A%2A%2A&wc-api=wc_shipstation&action=export&start_date=02%2F19%2F2023+13%3A03&end_date=02%2F20%2F2023+20%3A10&page=1
8. 02-20-2023 @ 04:10:47 – Exported 0 orders
9. 02-20-2023 @ 04:45:17 – Input params: auth_key=%2A%2A%2A&wc-api=wc_shipstation&action=export&start_date=02%2F19%2F2023+14%3A10&end_date=02%2F20%2F2023+20%3A45&page=1
10. 02-20-2023 @ 04:45:17 – Exported 0 orders
11. 02-20-2023 @ 05:52:32 – Input params: auth_key=%2A%2A%2A&wc-api=wc_shipstation&action=export&start_date=02%2F19%2F2023+14%3A45&end_date=02%2F20%2F2023+21%3A52&page=1
12. 02-20-2023 @ 05:52:32 – Exported 0 orders
13. 02-20-2023 @ 15:54:51 – Input params: auth_key=%2A%2A%2A&wc-api=wc_shipstation&action=export&start_date=02%2F19%2F2023+15%3A52&end_date=02%2F21%2F2023+07%3A54&page=1
14. 02-20-2023 @ 15:54:51 – Exported 1 orders
15. 02-20-2023 @ 16:35:14 – Input params: auth_key=%2A%2A%2A&wc-api=wc_shipstation&action=export&start_date=02%2F20%2F2023+01%3A54&end_date=02%2F21%2F2023+08%3A35&page=1
16. 02-20-2023 @ 16:35:14 – Exported 2 orders
17. 02-20-2023 @ 16:35:37 – Input params: auth_key=%2A%2A%2A&wc-api=wc_shipstation&action=shipnotify&order_number=0000162&carrier=USPS&service=USPS+Priority+Mail&tracking_number=9405511206214465880986&capture=legacy
18. 02-20-2023 @ 16:35:37 – ShipNotify XML: <?xml version=”1.0″ encoding=”UTF-8″?><ShipNotice><OrderNumber>0000162</OrderNumber><OrderID>106261</OrderID><CustomerCode>[email protected]</CustomerCode><CustomerNotes><![CDATA[]]></CustomerNotes><InternalNotes><![CDATA[]]></InternalNotes><NotesToCustomer><![CDATA[]]></NotesToCustomer><NotifyCustomer>true</NotifyCustomer><LabelCreateDate>02/21/2023 08:00</LabelCreateDate><ShipDate>02/21/2023</ShipDate><Carrier>USPS</Carrier><Service>USPS Priority Mail</Service><TrackingNumber>9405511206214465880986</TrackingNumber><ShippingCost>7.0900</ShippingCost><CustomField1 /><CustomField2 /><CustomField3 /><Recipient><Name>Pat Cherry</Name><Company /><Address1>1505 SWAGOSA DR</Address1><Address2 /><City>MAQUOKETA</City><State>IA</State><PostalCode>52060-3312</PostalCode><Country>US</Country></Recipient><Items><Item><Name>20mg Gummy Yummys (60ct) FULL SPECTRUM</Name><SKU>API-gummy-yummys-60ct-full-spectrum</SKU><LineItemID>616</LineItemID><Quantity>1</Quantity></Item></Items></ShipNotice>
19. 02-20-2023 @ 16:35:37 – ShipNotify Item: SimpleXMLElement Object
20. (
21. [Name] => 20mg Gummy Yummys (60ct) FULL SPECTRUM
22. [SKU] => API-gummy-yummys-60ct-full-spectrum
23. [LineItemID] => 616
24. [Quantity] => 1
25. )
27. 02-20-2023 @ 16:35:37 – Shipped 1 out of 1 items in order 106261
28. 02-20-2023 @ 16:35:38 – Updated order 106261 to status wc-completed
29. 02-20-2023 @ 17:38:59 – Input params: auth_key=%2A%2A%2A&wc-api=wc_shipstation&action=export&start_date=02%2F20%2F2023+02%3A35&end_date=02%2F21%2F2023+09%3A38&page=1
30. 02-20-2023 @ 17:38:59 – Exported 2 orders
31. 02-20-2023 @ 18:41:48 – Input params: auth_key=%2A%2A%2A&wc-api=wc_shipstation&action=export&start_date=02%2F20%2F2023+03%3A38&end_date=02%2F21%2F2023+10%3A41&page=1
32. 02-20-2023 @ 18:41:48 – Exported 2 orders
33. 02-20-2023 @ 19:45:16 – Input params: auth_key=%2A%2A%2A&wc-api=wc_shipstation&action=export&start_date=02%2F20%2F2023+04%3A41&end_date=02%2F21%2F2023+11%3A45&page=1
34. 02-20-2023 @ 19:45:16 – Exported 2 orders
35. 02-20-2023 @ 20:35:51 – Input params: auth_key=%2A%2A%2A&wc-api=wc_shipstation&action=export&start_date=02%2F20%2F2023+05%3A45&end_date=02%2F21%2F2023+12%3A35&page=1
36. 02-20-2023 @ 20:35:51 – Exported 2 orders
37. 02-20-2023 @ 21:39:07 – Input params: auth_key=%2A%2A%2A&wc-api=wc_shipstation&action=export&start_date=02%2F20%2F2023+06%3A35&end_date=02%2F21%2F2023+13%3A39&page=1
38. 02-20-2023 @ 21:39:08 – Exported 2 orders
39. 02-20-2023 @ 22:43:53 – Input params: auth_key=%2A%2A%2A&wc-api=wc_shipstation&action=export&start_date=02%2F20%2F2023+07%3A39&end_date=02%2F21%2F2023+14%3A43&page=1
40. 02-20-2023 @ 22:43:54 – Exported 2 orders
41. 02-20-2023 @ 23:49:59 – Input params: auth_key=%2A%2A%2A&wc-api=wc_shipstation&action=export&start_date=02%2F20%2F2023+08%3A43&end_date=02%2F21%2F2023+15%3A49&page=1
42. 02-20-2023 @ 23:49:59 – Exported 2 orders

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Engine InnoDB</li> <li>wp_jdr4y8nyh4_wclsi_items: Data: 0.48MB + Index: 0.78MB + Engine InnoDB</li> <li>wp_jdr4y8nyh4_wclsi_item_attribute_sets: Data: 0.02MB + Index: 0.08MB + Engine InnoDB</li> <li>wp_jdr4y8nyh4_wclsi_item_categories: Data: 0.02MB + Index: 0.06MB + Engine InnoDB</li> <li>wp_jdr4y8nyh4_wclsi_item_e_commerce: Data: 0.02MB + Index: 0.03MB + Engine InnoDB</li> <li>wp_jdr4y8nyh4_wclsi_item_images: Data: 0.02MB + Index: 0.09MB + Engine InnoDB</li> <li>wp_jdr4y8nyh4_wclsi_item_prices: Data: 0.30MB + Index: 0.11MB + Engine InnoDB</li> <li>wp_jdr4y8nyh4_wclsi_item_shops: Data: 0.44MB + Index: 0.61MB + Engine InnoDB</li> <li>wp_jdr4y8nyh4_wclsi_tax_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB</li> <li>wp_jdr4y8nyh4_wc_admin_notes: Data: 0.06MB + Index: 0.00MB + Engine InnoDB</li> <li>wp_jdr4y8nyh4_wc_admin_note_actions: Data: 0.05MB + Index: 0.02MB + Engine InnoDB</li> <li>wp_jdr4y8nyh4_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB</li> <li>wp_jdr4y8nyh4_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB</li> <li>wp_jdr4y8nyh4_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB</li> <li>wp_jdr4y8nyh4_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB</li> <li>wp_jdr4y8nyh4_wc_order_product_lookup: Data: 0.05MB + Index: 0.06MB + Engine InnoDB</li> <li>wp_jdr4y8nyh4_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB</li> <li>wp_jdr4y8nyh4_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB</li> <li>wp_jdr4y8nyh4_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB</li> <li>wp_jdr4y8nyh4_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB</li> <li>wp_jdr4y8nyh4_wc_product_meta_lookup: Data: 0.05MB + Index: 0.09MB + Engine InnoDB</li> <li>wp_jdr4y8nyh4_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB</li> <li>wp_jdr4y8nyh4_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB</li> <li>wp_jdr4y8nyh4_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB</li> <li>wp_jdr4y8nyh4_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB</li> <li>wp_jdr4y8nyh4_woocommerce_gc_activity: Data: 0.02MB + Index: 0.06MB + Engine InnoDB</li> <li>wp_jdr4y8nyh4_woocommerce_gc_cards: Data: 0.02MB + Index: 0.06MB + Engine InnoDB</li> <li>wp_jdr4y8nyh4_woocommerce_gc_cardsmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB</li> <li>wp_jdr4y8nyh4_woocommerce_square_customers: Data: 1.52MB + Index: 0.00MB + Engine InnoDB</li> <li>wp_jdr4y8nyh4_yith_wcwl: Data: 0.02MB + Index: 0.02MB + Engine InnoDB</li> <li>wp_jdr4y8nyh4_yith_wcwl_lists: Data: 0.02MB + Index: 0.03MB + Engine InnoDB</li> <li>wp_jdr4y8nyh4_yoast_seo_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB</li> <li>wp_jdr4y8nyh4_yoast_seo_meta: Data: 0.08MB + Index: 0.00MB + Engine InnoDB</li> <li>wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB</li> <li>wp_options: Data: 0.17MB + Index: 0.03MB + Engine InnoDB</li> <li>wp_postmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB</li> <li>wp_posts: Data: 0.02MB + Index: 0.06MB + Engine InnoDB</li> <li>wp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB</li> <li>wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB</li> <li>wp_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB</li> <li>wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB</li> <li>wp_usermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB</li> <li>wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB</li> <li>wp_wc_admin_notes: Data: 0.05MB + Index: 0.00MB + Engine InnoDB</li> <li>wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB</li> <li>wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB</li> <li>wp_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB</li> <li>wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB</li> <li>wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB</li> <li>wp_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB</li> <li>wp_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB</li> <li>wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB</li> <li>wp_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB</li> <li>wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB</li> <li>wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB</li> <li>wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB</li> <li>wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB</li> <li>wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB</li> <li>wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB</li> <li>wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB</li> <li>wp_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB</li> <li>wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB</li> <li>wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB</li> <li>wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB</li> <li>wp_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB</li> <li>wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB</li> <li>wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB</li> <li>wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB</li> <li>wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB</li> <li>wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB</li> <li></li> <li>### Post Type Counts ###</li> <li></li> <li>attachment: 1966</li> <li>b2bking_custom_field: 10</li> <li>b2bking_custom_role: 2</li> <li>b2bking_group: 1</li> <li>b2bking_list: 1</li> <li>b2bking_rule: 1</li> <li>customize_changeset: 2</li> <li>gallery: 49</li> <li>hongobuilder: 65</li> <li>jet-menu: 4</li> <li>mailpoet_page: 1</li> <li>mc4wp-form: 8</li> <li>nav_menu_item: 606</li> <li>nectar_slider: 5</li> <li>page: 43</li> <li>partner: 18</li> <li>portfolio: 20</li> <li>post: 2</li> <li>product: 112</li> <li>product_variation: 48</li> <li>revision: 35</li> <li>shop_coupon: 3</li> <li>shop_order: 189</li> <li>shop_order_refund: 8</li> <li>shop_subscription: 2</li> <li>sp_easy_accordion: 1</li> <li>uncode_gallery: 6</li> <li>uncodeblock: 133</li> <li>wpcf7_contact_form: 1</li> <li>wphb_minify_group: 34</li> <li></li> <li>### Security ###</li> <li></li> <li>Secure connection (HTTPS): ?</li> <li>Hide errors from visitors: ?</li> <li></li> <li>### Active Plugins (42) ###</li> <li></li> <li>WooCommerce Country Restrictions – Advanced Pro: by WP Super Admins – 1.14.1</li> <li>Age Checker: by Themeware – 1.1.8</li> <li>Akismet Anti-Spam: by Automattic – 5.0.2</li> <li>WP Engine Smart Plugin Manager: by WP Engine – 5.13.19</li> <li>B2BKing Core: by WebWizards – 4.2.41</li> <li>B2BKing Pro: by WebWizards – 4.5.01</li> <li>Contact Form 7: by Takayuki Miyoshi – 5.7.4</li> <li>CSS Hero: by The CSS Hero Team – 4.09</li> <li>Display PHP Version: by David Gwyer – 1.7</li> <li>Elfsight PDF Embed CC: by Elfsight – 1.1.1</li> <li>Hide Shipping Method For WooCommerce: by theDotstore – 1.3.2</li> <li>IgniteWoo Updater: by IgniteWoo.com – 3.0.3</li> <li>Improved Badges for WooCommerce: by 7VX LLC</li> <li>USA CA – 4.0.1</li> <li></li> <li>Improved Product Options for WooCommerce: by Mihajlovic Nenad – 4.5.1</li> <li>Jetpack: by Automattic – 11.8.4</li> <li>Salient WPBakery Page Builder: by Michael M – WPBakery.com | Modified by ThemeNectar – 6.9.1</li> <li>Metorik Helper: by Metorik – 1.5.2</li> <li>PDF Embedder: by WP PDF Embedder Team – 4.6.4</li> <li>Rearrange Woocommerce Products: by Aslam Doctor – 4.1.2</li> <li>Sales Tax Reports For WooCommerce: by mystyleplatform – 1.0.6</li> <li>Salient Core: by ThemeNectar – 1.9.7</li> <li>Salient Home Slider: by ThemeNectar – 1.4.1</li> <li>Salient Nectar Slider: by ThemeNectar – 1.7.3</li> <li>Salient Portfolio: by ThemeNectar – 1.7.2</li> <li>Salient Shortcodes: by ThemeNectar – 1.5.1</li> <li>Salient Social: by ThemeNectar – 1.2.2</li> <li>Salient Widgets: by ThemeNectar – 1.2</li> <li>Search Engine Visibility: by GoDaddy – 0.5</li> <li>TaxJar – Sales Tax Automation for WooCommerce: by TaxJar – 4.1.5</li> <li>Variation Swatches for WooCommerce: by Woosuite – 2.1.8</li> <li>Checkout Field Editor for WooCommerce: by ThemeHigh – 1.8.1</li> <li>WooCommerce All Products For Subscriptions: by WooCommerce – 4.0.4</li> <li>Customizer for WooCommerce: by SkyVerge – 2.7.7</li> <li>WooCommerce Gift Cards: by WooCommerce – 1.15.1</li> <li>WooCommerce LightSpeed POS: by RioBaker – 2.12.1</li> <li>WooCommerce Shipping & Tax: by WooCommerce – 2.2.3</li> <li>WooCommerce – ShipStation Integration: by WooCommerce – 4.3.2</li> <li>WooCommerce Square: by WooCommerce – 3.5.0</li> <li>WooCommerce Subscriptions: by WooCommerce – 4.8.1</li> <li>WooCommerce: by Automattic – 7.4.0</li> <li>WPFront Notification Bar: by Syam Mohan – 3.3.1</li> <li>Sequential Order Numbers for WooCommerce: by WebToffee – 1.5.0</li> <li></li> <li>### Inactive Plugins (0) ###</li> <li></li> <li></li> <li>### Dropin Plugins (1) ###</li> <li></li> <li>advanced-cache.php: advanced-cache.php</li> <li></li> <li>### Must Use Plugins (5) ###</li> <li></li> <li>Force Strong Passwords – WPE Edition: by Jason Cosper – 1.8.0</li> <li>WP Engine Cache Plugin: by WP Engine – 1.1.2</li> <li>WP Engine Seamless Login Plugin: by WP Engine – 1.6.0</li> <li>WP Engine Security Auditor: by wpengine – 1.0.10</li> <li>WP Engine System: by WP Engine – 5.0.1</li> <li></li> <li>### Settings ###</li> <li></li> <li>API Enabled: –</li> <li>Force SSL: –</li> <li>Currency: USD ($)</li> <li>Currency Position: left</li> <li>Thousand Separator: ,</li> <li>Decimal Separator: .</li> <li>Number of Decimals: 2</li> <li>Taxonomies: Product Types: external (external)</li> <li>grouped (grouped)</li> <li>simple (simple)</li> <li>subscription (subscription)</li> <li>variable (variable)</li> <li>variable subscription (variable-subscription)</li> <li></li> <li>Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)</li> <li>exclude-from-search (exclude-from-search)</li> <li>featured (featured)</li> <li>outofstock (outofstock)</li> <li>rated-1 (rated-1)</li> <li>rated-2 (rated-2)</li> <li>rated-3 (rated-3)</li> <li>rated-4 (rated-4)</li> <li>rated-5 (rated-5)</li> <li></li> <li>Connected to WooCommerce.com: ?</li> <li>Enforce Approved Product Download Directories: –</li> <li>Order datastore: WC_Order_Data_Store_CPT</li> <li></li> <li>### WC Pages ###</li> <li></li> <li>Shop base: #163 – /shop/</li> <li>Cart: #2338 – /cart-2/</li> <li>Checkout: #2339 – /checkout-2/</li> <li>My account: #101835 – /my-account/</li> <li>Terms and conditions: ? Page not set</li> <li></li> <li>### Theme ###</li> <li></li> <li>Name: Salient</li> <li>Version: 15.0.7</li> <li>Author URL: https://themeforest.net/user/themenectar</li&gt; <li>Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme</li> <li>WooCommerce Support: ?</li> <li></li> <li>### Templates ###</li> <li></li> <li>Overrides: salient/woocommerce/cart/mini-cart.php</li> <li>salient/woocommerce/checkout/form-checkout.php</li> <li>salient/woocommerce/checkout/review-order.php</li> <li>salient/woocommerce/checkout/terms.php</li> <li>salient/woocommerce/content-product.php</li> <li>salient/woocommerce/content-single-product.php</li> <li>salient/woocommerce/loop/add-to-cart.php</li> <li>salient/woocommerce/loop/loop-start.php</li> <li>salient/woocommerce/myaccount/form-login.php</li> <li>salient/woocommerce/single-product/product-image.php</li> <li>salient/woocommerce/single-product/rating.php</li> <li>salient/woocommerce/single-product/tabs/description.php</li> <li>salient/woocommerce/single-product/tabs/tabs.php</li> <li>salient/woocommerce/single-product/title.php</li> <li>salient/woocommerce/single-product-reviews.php</li> <li></li> <li></li> <li>### Subscriptions ###</li> <li></li> <li>WCS_DEBUG: ? No</li> <li>Subscriptions Mode: ? Live</li> <li>Subscriptions Live URL: https://botanicanna.co</li&gt; <li>Subscriptions-core Library Version: 5.3.1</li> <li>Subscription Statuses: wc-active: 1</li> <li>wc-cancelled: 1</li> <li></li> <li>WooCommerce Account Connected: ? Yes</li> <li>Active Product Key: ? Yes</li> <li>Report Cache Enabled: ? Yes</li> <li>Cache Update Failures: ? 0 failure</li> <li></li> <li>### Store Setup ###</li> <li></li> <li>Country / State: United States (US) — Wisconsin</li> <li></li> <li>### Subscriptions by Payment Gateway ###</li> <li></li> <li>Square: wc-active: 1</li> <li>wc-cancelled: 1</li> <li></li> <li></li> <li>### Payment Gateway Support ###</li> <li></li> <li>Square: products</li> <li>card_types</li> <li>customer_decline_messages</li> <li>payment_form</li> <li>authorization</li> <li>charge</li> <li>charge-virtual</li> <li>capture_charge</li> <li>refunds</li> <li>voids</li> <li>customer_id</li> <li>tokenization</li> <li>add_payment_method</li> <li>token_editor</li> <li>subscriptions</li> <li>subscription_suspension</li> <li>subscription_cancellation</li> <li>subscription_reactivation</li> <li>subscription_amount_changes</li> <li>subscription_date_changes</li> <li>multiple_subscriptions</li> <li>subscription_payment_method_change_customer</li> <li>subscription_payment_method_change_admin</li> <li></li> <li></li> <li>### Gift Cards ###</li> <li></li> <li>Database Version: 1.15.1</li> <li>Loopback Test: ?</li> <li>Task Queueing Test: ?</li> <li></li> <li>### Square ###</li> <li></li> <li>Environment: Production</li> <li>Tokenization Enabled:</li> <li>Debug Mode: Off</li> <li></li> <li>### Admin ###</li> <li></li> <li>Enabled Features: activity-panels</li> <li>analytics</li> <li>coupons</li> <li>customer-effort-score-tracks</li> <li>import-products-task</li> <li>experimental-fashion-sample-products</li> <li>shipping-smart-defaults</li> <li>shipping-setting-tour</li> <li>homescreen</li> <li>marketing</li> <li>multichannel-marketing</li> <li>mobile-app-banner</li> <li>navigation</li> <li>new-product-management-experience</li> <li>onboarding</li> <li>onboarding-tasks</li> <li>remote-inbox-notifications</li> <li>remote-free-extensions</li> <li>payment-gateway-suggestions</li> <li>shipping-label-banner</li> <li>subscriptions</li> <li>store-alerts</li> <li>transient-notices</li> <li>woo-mobile-welcome</li> <li>wc-pay-promotion</li> <li>wc-pay-welcome-page</li> <li></li> <li>Disabled Features: minified-js</li> <li>product-variation-management</li> <li>settings</li> <li></li> <li>Daily Cron: ? Next scheduled: 2023-02-25 04:47:43 +00:00</li> <li>Options: ?</li> <li>Notes: 80</li> <li>Onboarding: completed</li> <li></li> <li>### All Products for WooCommerce Subscriptions ###</li> <li></li> <li>Template Overrides: –</li> <li></li> <li>### Action Scheduler ###</li> <li></li> <li>Complete: 10,838</li> <li>Oldest: 2023-01-24 14:23:39 +0000</li> <li>Newest: 2023-02-24 14:08:17 +0000</li> <li></li> <li>Failed: 6</li> <li>Oldest: 2022-11-28 01:22:18 +0000</li> <li>Newest: 2023-02-17 14:03:45 +0000</li> <li></li> <li>Pending: 8</li> <li>Oldest: 2023-02-24 14:23:24 +0000</li> <li>Newest: 2023-03-07 18:01:57 +0000</li> <li></li> <li></li> <li>### Status report information ###</li> <li></li> <li>Generated at: 2023-02-24 14:15:56 +00:00</li> <li>`

On 02/20/23 we had 2 orders go through, however only 1 was exported to Shipstation. The other is missing and only shows on Woocommerce as processing.

There are no fatal errors for 02/20/23. The log does show 2 orders were exported, however only has 1 order information. I am unable to copy and paste the report and log.