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  • Thread Starter borboletanna

    (@borboletanna)

    Buongiorno, qui riporto il link agli screenshot https://snipboard.io/MyYdQG.jpg (1a transazione SumUp per Ordine Woocommerce non registrato)

    https://snipboard.io/VSvyU8.jpg (2a transazione SumUp per Ordine Woocommerce non registrato)

    https://i.snipboard.io/1W6Upk.jpg (Woocommerce Pagina Ordini)

    Non ho aggiornato ancora WordPress nè WooCommerce, vero ma il problema è racchiuso solo su 2 ordini in 2 periodi distinti, gli altri Ordini sono stati processati senza impedimenti.

    Ho avvertito il fornitore dei servizi di pagamento di questa variazione nella descrizione sommaria sulla transazione senza specifica del numero di Ordine, che fino a luglio invece compariva. rimango in attesa di un loro riscontro.

    Thread Starter borboletanna

    (@borboletanna)

    For sure 2 Orders are missing from WooCommerce > Orders

    I came to know of the existence of these orders only through email assistance from the customer who asked for shipping times!

    Unfortunately, however, I only see the actual payment via SumUp on the SumUp website or App – I have the transaction ID but not the order ID.

    How can I send you screenshots?

    The order link opens the error page “You are trying to edit an item that doesn’t exist.?Maybe it was cancelled?”

    site’s System Status: ( I didn’t have the same problem with other customers)

    WordPress Environment
    
    WordPress address (URL): https://www.borseggi.it
    Site address (URL): https://www.borseggi.it
    WC Version: 5.1.3
    REST API Version: ?</img> 5.1.3
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    Max Upload Size: 128 MB
    Default Timezone is UTC: ?</img>
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    Remote Post: ?</img>
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    Carrello: #2026 - /carrello/
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    Il mio account: #2028 - /my-account/
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    Completato: 48
    Oldest: 2022-12-01 11:27:40 +0100
    Newest: 2022-12-28 14:31:45 +0100
    
    Status report information
    
    Generated at: 2022-12-28 15:07:48 +01:00
    `

    Thanks

    Thread Starter borboletanna

    (@borboletanna)

    I managed to solve it.
    Thank you very much!

    Thread Starter borboletanna

    (@borboletanna)

    Finally, I got it!
    At the end, I created a new store page because no block was configured with products but anyway there was a problem that I don’t understand yet.

    Thank yu thousand anyway

    Best regards

    ANNA

    Thread Starter borboletanna

    (@borboletanna)

    I’m sorry, I haven’t been able to solve my problem yet.

    I tried the solutions you given to me but without success. You can show the same page with errors…
    I don’t want Shop Page with products but yes with product categories.

    I just configured Appearance > WooCommerce > Product Catalog > categories but nothing change..

    How can I solve by other ways?

    Kind regards

    ANNA

    Thread Starter borboletanna

    (@borboletanna)

    1. I don’t know how to remove the Gutenberg blocks.
      Please, can you kindly explain to me how to do it?
    2. I’ve assigned this page as my shop page but nothing change.

      Thanks tousand!

    Thread Starter borboletanna

    (@borboletanna)

    I know, what a pity!
    Could I alternatively install a plugin that solves this need?

    Thanks,

    ANNA

    Thread Starter borboletanna

    (@borboletanna)

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://www.operainfiore.it
    Site address (URL): https://www.operainfiore.it
    WC Version: 4.4.1
    REST API Version: ? 1.0.15
    WC Blocks Version: ? 3.1.0
    Action Scheduler Version: ? 3.1.6
    WC Admin Version: ? Non attivo 1.4.0
    Log Directory Writable: ?
    WP Version: ? 5.2.7 - è disponibile una versione più recente di WordPress (5.5.1)
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    WP Cron: ?
    Language: it_IT
    External object cache: –
    
    ### Server Environment ###
    
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    cURL Version: 7.67.0
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    Multibyte String: ?
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    Remote Get: ?
    
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    WC Database Prefix: wp_
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    Juliette Reinders Folmer – 3.2.8
    
    Newsletter: by Stefano Lissa & The Newsletter Team – 6.8.5
    Profile Builder: by Cozmoslabs – 3.2.6
    SumUp Payment Gateway For WooCommerce: by SumUp – 1.0.0 – Versione installata non testata con versione attiva di WooCommerce 4.4.1
    Checkout Field Editor for WooCommerce: by ThemeHigh – 1.4.3 – Versione installata non testata con versione attiva di WooCommerce 4.4.1
    WooCommerce Services: by Automattic – 1.24.2 – Versione installata non testata con versione attiva di WooCommerce 4.4.1
    WooCommerce: by Automattic – 4.4.1
    WP Google Maps: by WP Google Maps – 8.0.25
    YITH WooCommerce PDF Invoice and Shipping List: by YITH – 1.2.18 – Versione installata non testata con versione attiva di WooCommerce 4.4.1
    
    ### Inactive Plugins (11) ###
    
    Advanced Excerpt: by WPKube – 4.3.7
    Akismet Anti-Spam: by Automattic – 4.1.6
    Anti-Spam by CleanTalk: by СleanTalk <[email protected]> – 5.141.3
    Jetpack by WordPress.com: by Automattic – 8.9
    WooCommerce Admin: by WooCommerce – 1.4.0 – Versione installata non testata con versione attiva di WooCommerce 4.4.1
    WooCommerce PayPal Checkout Gateway: by WooCommerce – 2.0.3 – Versione installata non testata con versione attiva di WooCommerce 4.4.1
    WooCommerce PDF Invoices Italian Add-on: by laboratorio d'Avanguardia – 0.7.0.17
    WooCommerce PDF Invoices Italian Add-on: by laboratorio d'Avanguardia – 0.7.0.17
    WP Customer Area: by MarvinLabs – 7.9.2
    WP Google Map Plugin: by flippercode – 4.1.3
    WP Migrate DB: by Delicious Brains – 1.0.11
    
    ### Settings ###
    
    API Enabled: –
    Force SSL: –
    Currency: EUR (€)
    Currency Position: right_space
    Thousand Separator: .
    Decimal Separator: ,
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    
    ### WC Pages ###
    
    Shop base: #6730 - /shop/
    Carrello: #2026 - /cart/
    Pagamento: #2027 - /checkout/
    Il mio account: #2028 - /my-account/
    Termini e condizioni: ? La pagina non è impostata
    
    ### Theme ###
    
    Name: greennature-child
    Version: 1.23
    Author URL: https://www.goodlayers.com
    Child Theme: ?
    Parent Theme Name: GreenNature
    Parent Theme Version: 1.23
    Parent Theme Author URL: https://www.goodlayers.com
    WooCommerce Support: ?
    
    ### Templates ###
    
    Archive Template: Il tuo tema ha il file woocommerce.php
    non potrai sovrascrivere il template personalizzato woocommerce/archive-product.php poiché woocommerce.php ha priorità su archive-product.php. Questo serve a prevenire problemi di visualizzazione.
    
    Overrides: –
    
    ### Action Scheduler ###
    
    Completato: 13
    Oldest: 2020-09-02 12:34:16 +0200
    Newest: 2020-09-11 13:26:50 +0200
    
    
    Thread Starter borboletanna

    (@borboletanna)

    Top!
    Thank you so much

    Cheers!

    Thread Starter borboletanna

    (@borboletanna)

    No, I don’t use any plugin.
    I’d like a solution without installing other plugins but I prefer writing code in the functions.php file. But I’m not good to do it.
    You know?

    Thread Starter borboletanna

    (@borboletanna)

    Thanks for your reply.
    I customize my new fields in the Billing Fields section by adding:

    – Billing_vat
    – Billing pec

    I see them in the Customer Order admin panel but the order is not correct!
    I want to add theme inside the Billing Address information, just after the Billing Last Name.

    Like this example:

    First name: Ann
    Last name: Bianchi
    Vat number: IT39833501
    PEC address: [email protected]
    Address: xxx , Milan
    Postal code: xxx
    Email: [email protected]
    Tel. number:

    One more thing, these information don’t appear in emails sent to customers and neither into Invoice document pdf created by using WooCommerce PDF Invoices & Packing Slips.

    I need something “more friendly” to use with
    Checkout Field Editor (Checkout Manager) for WooCommerce . The first link you passed to me is about anothe plugin….
    I don’t have it…

    What’s else can I could to solve my request?

    Kind regards.

    Thread Starter borboletanna

    (@borboletanna)

    All is solved fine!
    Thanks

    Thread Starter borboletanna

    (@borboletanna)

    Thread Starter borboletanna

    (@borboletanna)

    All is right Now. Thanks

    Thread Starter borboletanna

    (@borboletanna)

    Yes; sure I used your plugin.

Viewing 15 replies - 1 through 15 (of 18 total)